Our client is now looking for 2 Supported Housing Officers to join their busy team in Gloucester!

Salary: £21,668 – £22168 (pro rata) per annum depending on experience

Hours Available:

1 x 22.5 hours per week

1 x 37 hours per week

To work as part of the Gloucester projects young parents’ scheme to deliver psychologically informed housing support to young parents. Young Parents Service is a project to help support parents in gaining the confidence and skills to be able to move out in the community. The project is for couples and single parents who need to gain the skills and experience to move into the community.They are staffed 5 days a week 9am to 5pm. They are looking for one full time Supported Housing Officer and one part time Supported Housing Officer.

Supported Housing Officer Duties:

  • Establish and maintain trusting relationships with individuals and delivering housing support working alongside other professionals to deliver a programme of support.
  • Assist and support individuals in a successful move on including helping them access and identify appropriate accommodation, fill in housing application forms and gather relevant supporting evidence as required.
  • Monitor and manage rent accounts ensuring arrears are addressed in line with organisational policy and procedure.
  • Promote opportunities and encourage raising aspirations of individuals you support in training, education and employment.
  • Achieve individual KPI’s whilst working in accordance with all policies and procedures.
  • Deliver benefit and welfare advice to ensure that individual’s income is maximised and financial resilience and capacity increased.

Supported Housing Officer Requirements:

  • Up to date knowledge of safeguarding and protection from abuse strategies for both adults and children, with the ability to identify risk including how and when to report concerns.
  • Good level of IT literacy, experience of operating case management systems and ability to manage own case load and work effectively.
  • Knowledge of psychologically informed environments and practice
  • Ability to lone work including time management and prioritising workload as well as the ability to work as part of a strong, cohesive and effective team.
  • Self-motivation and tenacity, with the ability to work under pressure at times, manage competing priorities and organise workload effectively. With the ability to be proactive and seek creative solutions to operational problems and provide learning and development opportunities for others

Supported Housing Officer Benefits:

  • 25 days annual holiday rising to 30 days.
  • Company pension.
  • Life Assurance.
  • Annual bonus.
  • Health cash plan, which includes discounts to a wide range of shops and services.
  • Free onsite car parking
  • Blended working

About the Company:

Our client is a provider of housing and support services in the West of England and Gloucestershire, their vision is ‘to meet housing need and deliver homes that change people’s lives’. Their aim for its customers is to ensure that the housing and services they provide serve as a platform for growth, facilitating all their customers to achieve their aspirations. In this way, thet make their homes truly life changing by ensuring that their service has a positive impact long after a person has left accommodation.

Our client CARES Values were created in partnership with our customers, staff, Board and other stakeholders, and they represent our commitment to how they deliver their services and work together successfully:

C            Customers First – Customers are at the heart of our services and decision making.

A            Aspirational and Accountable – We are ambitious for our customers, staff and stakeholders. We work with integrity, learn from mistakes and do what we say we will.

R            Results – We work hard and deliver great results for our customers and for Elim.

E            Everyone’s view matters – We listen to understand, improve and build our services

S            Supportive – We tackle challenges head on and inspire each other to achieve our potential.

If you feel like you meet the above criteria of the Supported Housing Officer, please apply now!