Responsibilities

:

  • Innovate and drive PS engagement pipeline, that is not directly linked to software sales, and help meet and exceed Professional Services revenue objectives
  • Introduce new approaches to project delivery an identifying new consultancy revenue streams
  • Engage/research external practices/initiatives, and provide feedback to Practices on how some of these might impact the portfolio
  • Help develop PS pipeline and be an active partner to Sales and Client Management in selling / upselling PS to new and existing customers
  • Be passionate about customer success
  • Support the transformation of the services delivery model to be repeatable, prescriptive and outcome oriented, across all Practices and regions
  • Actively participate in early solution design stages, support delivery by being the SME and a sparring partner for a project
  • Accountability for the delivery of foundational solutions (pre-configuration)
  • Engage with Product & Development and advocate on behalf of PS and customers when driving product enhancements, or looking at product fixes
  • Drive Best practices and help align delivery framework to BPs
  • Assist with projects “in trouble” as an SME, help to find “path to green” and help with customer retention
  • Drive best practices in project management and making sure projects and other engagements are delivered consistently to high quality though the application of best practices and standard delivery model
  • Collaborate globally with other Practices to support the best practice adoption and launch of new services

    • What We’re Looking For:

  • A candidate to provide leadership and strategic focus in defining, launching, and driving adoption of new professional service offerings
  • Candidate with passion for bringing technology-enabled services to our customers with strong track in project management or sales of professional services
  • Understanding of team collaboration, mission, vision, and goals as a facilitator for progressive team environments
  • Experienced leader, able to flex leadership style to suit the situation
  • Strong communication skills required to present to various levels of an organisation from C-level to developer, discussing strategic objectives and delivering solutions across a wide array of requirements
  • Understanding of the typical professional services lifecycle, software project delivery
  • Candidates with strong implementation consulting skills who have successfully contributed to Capital Markets or other Financial IT projects for 7+ years will be considered

    • Flexible Working:

    We pride ourselves on our agility and diversity, and we welcome requests to work flexibly. For most roles, flexible hours and/or an element of remote working are usually possible. Please talk to us at interview about the type of arrangement that is best for you. We will always try to be adaptable wherever we can.

    Return to Work:

    Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return-to-Work initiative (link to career site page when available), we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace.

    The Location:
    London, New York, Dallas, Charlottesville, Manchester, Singapore, Noida, Hyderabad, Sydney, Hong Kong

    About Company Statement:

    S&P Global delivers essential intelligence that powers decision making

    We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you’ll help solve complex challenges that equip businesses, governments, and individuals with the knowledge to adapt to a changing economic landscape.

    S&P Global Market Intelligence partners with customers to broaden their perspective and operate with confidence by bringing them leading data sources and technologies that embed insight in their daily work.

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    Equal Opportunity Employer:

    S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

    If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.

    US Candidates Only:
    The EEO is the Law Poster describes discrimination protections under federal law.
    Job ID R28142