Housing Solutions Officer
Redbridge
Contract
£20 P/H
A exciting opportunity has arisen for a Housing Solutions Officer to work in Redbridge within the Housing Sector. The postholder will reduce homelessness by employing a range behaviors aimed at building trusting and productive relationships between customers that enable officers to persuade, influence and support them to make positive choices and fully engage with realistic housing options to prevent and relieve homelessness.
Key Responsibilities:
To carry out casework on the customers case – collating and analysing initial information and documentation relating to a client’s circumstances, using available prevention tools and deciding in line with new legislation when to move an application from a prevention or relief stage to the final duty the council may owe the applicant
To use relevant identity/credit software that enables the service to check and verify the accuracy of a homeless approach or application, and the circumstances affecting the service user.
To write and issue statutory S184 decision letters, letters of referral to other authorities where an applicant’s local connection lies elsewhere, and outcome letters, to advise the applicant of the outcome of their initial interview
To request the provision of temporary accommodation where necessary
To comply with all relevant statutory requirements, Government Guidance and Codes, Redbridge policies and procedures, professional and performance standards and best housing and homelessness prevention practice.
For more information please call Sam on 01616670021 or email
