IT technical officer – installs and SDA – St Basil’s Charity. Office based in Birmingham £ p/day inside.
Your new company
St Basils works with young people aged 16-25 who are homeless or at risk of homelessness, the largest organisation working exclusively in the West Midlands helping some young people each year across the region with specific services in Birmingham, Sandwell, Solihull, Walsall, Warwickshire, Worcestershire, the Wyre Forest and Coventry.
Your new role
To install, configure and maintain PC’s peripherals, Servers (physical and virtual), network devices and software, and to provide effective and efficient support to customers, ensuring requests are dealt with promptly and appropriately.
What you’ll need to succeed
KNOWLEDGE
. Sound applied and theoretical knowledge of Microsoft Local and wide area networking and configuration of switch/Router/Firewall and TCP/IP technologies
. Windows Server (onwards) administration
. Active Directory
. Microsoft Office knowledge
. Backup/Disaster Recovery systems
. Team based Telephony
. Anti-Virus and Anti-Spam software admin
. Security administration, file permissions, password enforcement
SKILLS
. Excellent problem solving skills
. Provision of excellent internal and external customer service
. Proven ability supporting across multiple sites
. Ability to plan and prioritise workload and manage conflicting demands
. Excellent 3rd party management skills
. Understands the importance of confidentiality and to ensure confidentiality is maintained
. Ability to work independently within guidelines
. Excellent attention to detail
. ICT Project Management skills with ability to deliver desired outcomes on time and within suitable time frames
. Understanding of health, safety regulations and best practice affecting ICT
. Understanding of Data protection requirements
. Ability to analyse data and provide recommendations
What you’ll get in return
A 6 week initial contract at per day – working for a charity on the front foot of tackling youth homelessness.
What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
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