IT Support2024-03-29T12:09:20+00:00
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IT Support Job Vacancy in Manchester, England, UK
Advantage Resourcing
Job Title: IT Coordinator
Location: Manchester (5 Days onsite)
Salary: Negotiable
Permanent
Advantage resourcing are working in partnership with a growing Technology company who are currently recruiting an IT Co-ordinator who is a clear and effective communicator with drive and integrity and an interest in developing a career in IT.
The suitable candidate would be able to:
Provide administrative and team support to EIT
Assist IT Analyst(s) in technical support and request fulfilment
Monitor the EIT resolver group queue and shared mailbox and allocate tasks to team members
Assist IT Analysts(s) in management and control of all IT stock
Provide administrative support for the delivery of EIT projects and BAU tasks
Maintain the EIT project and task portfolio
First point of contact for ad hoc support of local users as required in the office environment
Assist the IT Analyst(s) with asset management of IT equipment, ordering of consumables and disposal of redundant and broken items ensuring WEEE compliance
Assist IT Manager and IT Director with processing and GRN of Purchase Orders and invoice queries
Assist the IT Manager in maintaining all Knowledgebase Articles, guidance documents and publication/circulation on Intranet or other reference portals
Assist in management of the mobile telephony account, ordering new handsets, connections and SIMs, ensuring connections for leavers are re-used or ceased, and producing both scheduled and ad-hoc reports on assets and usage
Manage the overall staff resource availability calendar ensuring that team members feed into it so activities, changes, holidays, milestones, reporting requirements and deadlines are captured and communicated
Provide cover and assistance to the IT Analyst(s) at peak times, breaks or through unavailability
Arrange and co-ordinate EIT meetings, take and distribute minutes and chase actions
Co-ordinate and collate all scheduled reports from teams and systems to ensure the IT Manager has a digest and detail of departmental activities to feed into monthly IT Operations meetings
Ensure printer toner stocks are maintained across all sites
Skills required:
Competence in core MS Office applications including Teams, but specifically Word and Excel
Educated to A level or higher, preferably with a technical bias
Familiarity with IT devices and operating systems, such as Windows 10, iOS, Android
Appreciation of Active Directory and Exchange functions and use
Appreciation of Cyber Security, Endpoint protection, Antivirus technologies, Web & mail Filtering
Familiarity with mobile comms and telephony including tablets
Produce or collate ad hoc reports for IT Manager as required
Undertake additional duties in line with capabilities as required
If you are interested in this position, please apply now
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