Floating Support & Housing Options Officer – Rough Sleepers and Single Homeless2024-03-28T12:27:30+00:00
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Floating Support & Housing Options Officer – Rough Sleepers and Single Homeless Job Vacancy in Sutton, England, UK
London Borough of Sutton
Role Details
Encompass delivers a wide range of services including homelessness support and adult social care.
For this job role, you will be focused on delivering a face to face service, supporting rough sleepers and single homeless households to resolve their housing needs, and improve their wellbeing.
We have two positions available for this role, one permanent and one on a 1 year fixed term basis.
In this job role you will:
Assist the service user to identify suitable statutory and non statutory services, and options for education, employment and other support services
Advise and motivate service users as to how they can maximise their chances of securing and maintaining accommodation
Develop and review solution focused and person centred support plans
Accompany service users to appointments, including property viewings
Attend outreach sessions at various locations across Sutton
We are looking for someone who has:
A good understanding of housing options, housing legislation, benefit entitlement, immigration, training and employment opportunities and welfare reform
Significant experience of providing information, advice and guidance to individuals with complex needs
Experience of motivational interviewing or similar techniques
A customer focused attitude
The ability to communicate effectively in writing and verbally
What we offer:
A full-time position
Performance Related Pay (PRP) – up to 10% of salary
6.5% employers’ pension contribution
Continuation of service from a public sector body for sick pay
Flexi-time working
Work from home and the office in Sutton
A central office location with a vibrant town centre
23 days annual leave plus Bank Holidays
A relaxed dress code
All post holders must have the right to work in the UK, may be subject to a Disclosure Barring Service check and other relevant employment clearances. A copy of our policy on recruitment of Ex-Offenders is available on request.
Interviews
These may be held in person.
To apply please visit:
Job Profile