Support Broker Adult Social Care2024-03-29T12:15:58+00:00
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Support Broker Adult Social Care Job Vacancy in Sutton, England, UK
London Borough of Sutton
Role Details
Encompass delivers a wide range of services including adult social care and homelessness support.
For this job role, you will be working in the Brokerage Team to arrange care for customers in their own homes and in residential care at the request of Social Workers employed by Sutton Council.
In this job role you will:
Work collaboratively with Social Workers, START Team (Hospital Discharge), Safeguarding Team to ensure a smooth transition
Manage the throughput of work via a duty system that includes telephone enquiries, emails and direct referrals
Assess customer needs and identify potential support barriers and solutions
Find and facilitate access to accommodation and support as appropriate
Ensure appropriate person-centred arrangements match support plans
We are looking for someone who has:
Knowledge of the 2014 Care Act, 2005 Mental Capacity Act and DoLS
Significant experience of the Care Sector
Demonstrable customer-focused attitude with a desire to resolve issues and find solutions
The ability to build positive relationships, working collaboratively with others
The ability to communicate effectively
What we offer:
A full-time position
Performance Related Pay (PRP) – up to 10% of salary
6.5% employers’ pension contribution
Continuation of service from a public sector body for sick pay
Flexi-time working
Work from home and the office in Sutton
A central office location with a vibrant town centre
23 days annual leave plus Bank Holidays
A relaxed dress code
All post holders must have the right to work in the UK, may be subject to a Disclosure Barring Service check and other relevant employment clearances. A copy of our policy on recruitment of Ex-Offenders is available on request.
Interviews
These may be held in person.
To apply please use the following link:
Job Profile