Allocations and Letting officer

Allocating accommodation in line with part VI of the housing act .

Allocating permanent homes in line with the housing allocations scheme through the choice based letting system.

Complete direct matching processes for those with medical needs (including delayed discharge of care cases), under occupiers, management transfers, sheltered applicants.

Verify the applications of the final shortlisted applicants for permanent properties.

Provide comprehensive housing advise on housing options for applicants to the housing registrar awaiting rehousing and to those allocated in homes.

Allocate temporary accommodation, prevention and PRSO’s in line with the temporary accommodation placement policy and suitability assessment.

The post holder will be required to have good knowledge of the law affecting housing allocations and be familiar with the housing advise and homelessness legislation, other general housing legislation, welfare benefit expertise and knowledge of the adult and children social care environment and impact and to use this knowledge to support customers and achieve positive outcomes.

Duties:

Co-ordinate the advertising of void properties in council or registered provider (RP) stock with choice homes UK (CHUK)

Allocate permanent homes through a combination of preparing and analysing shortlists from choice based lettings bidders and direct matching in line with designated groups identified by the Housing Allocations Scheme.

Check assessments remain up to date and verify circumstances robustly when households are selected for properties, including making checks regarding applicants finances, eligibility, local connection and suitability to be a tenant.

Interview applicants and complete home visits as part of the verification process, as well as doing desktop checks.

Select appropriate applicants and nominate them for available homes.

Complete direct matching process for a range of vulnerable applicants on the housing register with specific requirements:

– Medical needs – match medical requirements from the medical assessment to available supply in order to match

– Adaptable homes – identify suitable medical applicants for pre-allocation in conjunction with occupational therapy team, having regard to their assessments

– Match applicants who are hospital discharges liaising with hospitals and other agencies

– Match under occupiers to free up sought after larger homes

– Match management transfers to ensure they move swiftly in accordance with priority and management of risk.

– Sheltered Accommodation

– To arrange viewings for matched cases

To provide an effective, customer-focused and efficient service to customers presenting with housing problems: to support them in achieving positive housing outcomes.

Provide comprehensive advise to applicants on other housing options, including mobility schemes – mutual exchange, home finder, pan London housing moves, seaside and country homes, homes out of London etc. and refer households to the mobility officer to take advantage of schemes.

Allocate temporary accommodation and private rented accommodation to prevent homelessness and discharge the homeless duty (PRSO’s) an do so according to the Temporary Accommodation Placement policy and in line with the suitability assessment.

Basic DBS disclosure required for this role

Working Monday to Friday working 36 hours per week

£20.00 per hour PAYE – paid weekly

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.