Are you a Web Content Manager looking for your next role?

If so, one of the world’s largest Libraries whose archives contain over 170 million items including rare manuscripts & sound recordings. Home to over 25 million books and one of the largest historical collections in the world are looking to appoint a Web Content Manager to join their team

As the Web Content Manager, you will be tasked to help the organisation develop and optimise their website content to better meet users’ needs, working with Web Editors in the Digital Engagement team and stakeholdersacross the library.

This role ensures that the website content is well-structured, easy to find and provides the right content and is up to date and accurate. The content includes web pages, images, videos, blog

Main responsibilities will include:

  • Working across the library, with developers and editors to ensure that the organisation’s content best serves their users and is aligned with Library strategic objectives.
  • The Web Content Manager will develop more effective online customer journeys for different Library products, services and their different audiences.
  • Working with stakeholders across the organisation, develop and engage with the new web governance framework, gaining buy-in and ongoing usage.
  • Support organisation-wide web editors in developing content, providing advice on how to best use the website functionality and develop content for their users.
  • Regularly review content to identify opportunities, spotting issues to improve user experience, organisational storytelling, accessibility and conversion.
  • Be a super-user of the Library’s CMS platform, advising on the most effective ways to develop and deliver content organisationally.
  • Develop a web content roadmap and annual content development plan to be implemented by Web Editors, working with Marketing Managers and stakeholders from across the organisation.
  • Collaborate with the Web Development team to develop and prioritise a map of development needs and support new content builds on the Library’s existing CMS (SiteCore).
  • Respond to and troubleshoot website issues.
  • AS the Web Content Manager, you will be responsible for 2 Web Editors and a Sounds Web Producer
  • Produce maps and visualisations of the site to help staff understand the structure and function of the website.
  • Audit existing content and define key audiences, user personas, information architecture and site taxonomy.
  • Write and edit web copy and source, commission and edit images, audio and videos.
  • Conduct content audits to eliminate redundant and/or duplicate information in website content.
  • Ensure full compliance on the website with all laws and regulations. Implements and ensures adherence to Library corporate policies working with the Corporate Information Management Unit Responsible for the visual identity of the library’s web presence.

    • Your experience will include:

  • Strategic, and able to oversee large projects and coordinate the work of others as developed new web strategies and defined future web requirements
  • Experience of monitoring website use and using these insights to make recommendations for content improvements e.g., Google analytics
  • Able to research, collate and summarise information from different sources
  • Highly organised, with the ability to work on multiple projects at once, outstanding problem-solving skills
  • Tailor communications to suit different audiences and deliver presentations
  • Experience of managing relationships with multiple stakeholders
  • Meticulous attention to detail and fantastic content creation, an excellent standard of written English and the ability to adapt and implement our house style
  • Experience writing for the web and the techniques needed for industry-leading web copy
  • Expert knowledge of Adobe suite, HTML, Content Management Systems to build web pages and edit content, and W3C Web standards
  • A detailed understanding of Search Engine Optimization (SEO) and Pay Per Click (PPC), HTML, CSS and web accessibility standards

    • This is a great role for someone who wants to work for one of the world’s largest Libraries whose archives contain over 170 million items including rare manuscripts & sound recordings. Home to over 25 million books and one of the largest historical collections in the world

    If you would like to apply or find out more, please submit your CV by following the process below.

    We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.