Responsibilities

:

  • Developing and implementing client relationship management strategies.
  • Communicating with key clients to monitor client expectations and satisfaction.
  • Identifying new business leads and contacting prospective key clients to promote business line solutions.
  • Establishing efficient communication channels and liaising between key clients, including C level and internal departments.
  • Recommending and implementing improvements to the management of key client relationships.
  • Handling client queries and finding innovative solutions for complex problems.
  • Performing recordkeeping, as well as preparing sales forecasts and reports.
  • Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations.
  • Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts
  • Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period.
  • Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.

    • What We’re Looking For:

  • Bachelor’s degree in business management, marketing, or a related field.
  • A minimum of 5 years’ experience as a strategic account manager, or similar.
  • Proficiency in CRM software, such as Salesforce.
  • Extensive experience in B2B sales in a related industry.
  • In-depth knowledge of client relationship management strategies.
  • Superb interpersonal, communication, and collaboration skills.
  • Great problem-solving and analytical abilities.
  • Excellent organizational and time management skills.

    • Flexible Working
    We pride ourselves on our agility and diversity, and we welcome requests to work flexibly. For most roles, flexible hours and/or an element of remote working are usually possible. Please talk to us at interview about the type of arrangement that is best for you. We will always try to be adaptable wherever we can.

    Return to Work
    Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative (link to career site page when available), we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace.

    Grade/Level ( relevant for internal applicants only ): 12

    The Location: UK, London or Remoteed.

    About Company Statement:

    S&P Global delivers essential intelligence that powers decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you’ll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape.

    S&P Global Engineering Solutions solves for tomorrow’s challenges today by transforming workflows and end-user experiences with data, insights and technology.
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    Equal Opportunity Employer:

    S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

    If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.

    US Candidates Only:
    The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.
    Job ID R31093