We have an exciting new opportunity to join our Housing Needs Service as an Improvement and Development Manager. 

In this role you will manage and co-ordinate service initiatives, changes and provide solutions for service challenges. Effectively working with colleagues, partners, providers, government departments and experts by experience to co-design improvements is a key requirement of the role.

You will be part of the Housing Needs Service Management Team supporting managers to develop innovative solutions to improve service delivery, performance and outcomes for households at risk or experiencing homelessness.

You will have experience of developing and implementing tactical responses to operational challenges and evaluation and impact analysis. You will also have experience of managing projects in a challenging environment. Knowledge of national and local homeless policy and the statutory requirements on local government in responding to homelessness and housing need is required.

For a confidential discussion, please contact Siobhan Morris, Service Manager – Housing Needs Service on .

What can I expect?

  • This is a Full-Time post of 37 hours per week. Once fully trained to undertake all aspects of the role, it is likely that there will be a mix of office and homeworking possible.
  • 30 days of Holidays plus Bank Holidays.
  • Support and ongoing training.
  • The Local Government Pension Scheme (LGPS)

    • A range of other benefits available to employees of the Council. For example, discounted membership to our excellent leisure facilities, discounts for a range of retail, entertainment, health, and leisure providers.