Are you looking for a new role that will give you variety and a sense of achievement?
I am looking for a Team Leader within the Housing Management service who has a background in supporting adults who are homeless or at risk of becoming homeless, and I want to hear from YOU today!

I am working with a fantastic client who specialise in delivering homes, services, and innovation for some of the most disadvantaged communities in the Midlands. They aim to provide the very best service, and they would love your help in continuing that process.

Team Leader – Housing Management Service
Location: Birmingham
Hours: 37.5 Hours – Monday to Friday & Occasional Weekend
Shift Pattern: 6:30am – 2:30pm // 2:30pm – 10:30pm

Salary and Benefits
For your hard work and commitment, you will be paid a salary of £25,380 (£13 per hour) and a very desirable employee package which includes; birthday leave, new house move leave, employee assistance programme, cycle purchase scheme, gym flex discount, Costco discount card, eye-care vouchers, up to 50% off monthly public transport, taste card which enables you to have discount on restaurants, cinemas, theatre and hotels, 34 days annual leave with the choice to buy or swap extra days.

Overview of the Role
I am looking for a full-time Team Leader for Housing Management Service. You will lead the housing management team who are responsible for supporting service users with their housing benefits, finances, and housing maintenance. You will ensure health and safety of the residents and accommodation are standard practice – which will include the cleaning services team. You will ensure the financial aspect of the accommodation service is well looked after. Your goal is to support and educate service users, with the ongoing collaboration with the Support Services team, to prepare service users to live independently and manage their own tenancy to good financial and maintenance standards.

Key Responsibilities

  • Managing the Housing Management Workers & Tenancy Support Workers
  • Ensuring staff are supporting service users with finances, budgeting, & accommodation maintenance
  • Ensuring policies are procedures are being demonstrated
  • Working early hours and late evenings
  • Expected to take part and lead team meetings
  • Expected to take part in recruitment

Interview Process
These stages have been put in place to help benefit and streamline the process of recruitment. I know that lots of people struggle with formal interviews, so the shadow shift will enable you to demonstrate your understanding of the field and your passion for work. Actions speak louder than words.

1st Stage – Shortlisting
In the first stage I personally will review your CV. Should you be successful, I will invite you for a telephone call.

2nd Stage – Pre-Screening
In this stage, we will have a telephone conversation, or a teams meeting to discuss your right to work, work history, and suitability for the role.

3rd & 4th Stage – Formal Interview & Shadow Shift
In this stage, you will go have a formal interview with the hiring manager. Straight after this, you will head out in the community with one of the team and complete a shadow shift.

I will be working alongside yourself and the company to work in your best interests. Please be up front and honest with your background, with any disciplinaries and dismissals, or any criminal convictions – as we will not discriminate.

All applications must be accompanied with an up-to-date CV. If successful, you will be required to have a current DBS on the update service, eligibility of right to work, and your start date will be subject to sufficient references.

If you want to help make a difference to service users and also your career, click apply now, or call Samuel on 0121 480 8217 for more information.