Job summary

The post holder will work as part of a small dynamic team, who have a responsibility for representing the Health Board and promoting effective multi-agency partnership working across the region.

The team’s work is aimed at supporting groups who face barriers or disadvantage in accessing health services. The role will involve supporting a broad range of projects and service developments for a range of population groups to facilitate improved outcomes for staff, service users, carers and the wider population.

Main duties of the job

The role will involve:

  • supporting the organisation and delivery of partnership meetings,
  • working across the team to provide support to specific projects and activities,
  • supporting the delivery of awareness raising training, and
  • developing promotional information in a variety of formats all of which increases understanding of the needs of vulnerable groups.

The Project Support Officer will need to use their own initiative, apply a high degree of confidentiality, possess mature judgement and promote the values of partnership working.

About us

Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 11,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services for around 384,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:

  • Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest;
  • Seven community hospitals: Amman Valley and Llandovery in Carmarthenshire; Tregaron, Aberaeron and Cardigan in Ceredigion; and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire;
  • 48 general practices (four of which are managed practices), 47 dental practices (including three orthodontic), 99 community pharmacies, 44 general ophthalmic practices (43 providing Eye Health Examination Wales and 34 low vision services) and 17 domiciliary only providers and 11 health centres;
  • Numerous locations providing mental health and learning disabilities services.

Date posted

06 January 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£23,949 to £26,282 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

100-AC007-0123

Job locations

Either Prince Phillip Hospital, Carmarthen or Withybush Hospital

Llanelli, Carmarthen or Haverfordwest

SA14 8QF

Job description

Job responsibilities

We are a small dynamic team who are committed to improving outcomes for groups who face disadvantages. These include working with asylum seekers and refugees, Veterans and the Armed Forces, people with sensory loss, unpaid carers, people who are homeless and vulnerably housed, gypsies and travellers.

The Strategic Partnerships, Diversity and Inclusion portfolio is varied and changeable, responding to the corporate and partnership plans, therefore the ability to be flexible and adapt to changing circumstances and projects is essential.

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Interviews will be held on 03/02/2023.

Job description

Job responsibilities

We are a small dynamic team who are committed to improving outcomes for groups who face disadvantages. These include working with asylum seekers and refugees, Veterans and the Armed Forces, people with sensory loss, unpaid carers, people who are homeless and vulnerably housed, gypsies and travellers.

The Strategic Partnerships, Diversity and Inclusion portfolio is varied and changeable, responding to the corporate and partnership plans, therefore the ability to be flexible and adapt to changing circumstances and projects is essential.

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Interviews will be held on 03/02/2023.

Person Specification

Qualifications and knowledge

Essential

  • Diploma level qualifications in business administration or equivalent relevant study or demonstrable experience.
  • Excellent and thorough knowledge of Microsoft Office packages including Word, Excel, Microsoft Teams and Powerpoint.
  • General knowledge of the NHS and role of the Health Board in partnership arrangements that support vulnerable groups.

Desirable

  • HND or equivalent in Business Administration
  • Knowledge and understanding of contract monitoring and project management.
  • Knowledge of Canva and/or other digital packages to create resources.

Experience

Essential

  • Experience of working with service users/patients/carers and understand their needs and issues.
  • Experience of working on projects and joint working with other statutory, voluntary or private sector organisations.
  • Experience of dealing with the public and professionals from different organisations.
  • Experience of producing agendas and papers for meetings.
  • Experience of minute taking and writing concise and accurate reports.
  • Experience of developing and maintaining systems and administrative procedures.
  • Experience of delivering presentations or training.

Desirable

  • Experience of creating reports.
  • Experience of coordinating projects involving a range of partners or departments.
  • Experience of using the Oracle ordering system or placing orders and processing invoices.
Person Specification

Qualifications and knowledge

Essential

  • Diploma level qualifications in business administration or equivalent relevant study or demonstrable experience.
  • Excellent and thorough knowledge of Microsoft Office packages including Word, Excel, Microsoft Teams and Powerpoint.
  • General knowledge of the NHS and role of the Health Board in partnership arrangements that support vulnerable groups.

Desirable

  • HND or equivalent in Business Administration
  • Knowledge and understanding of contract monitoring and project management.
  • Knowledge of Canva and/or other digital packages to create resources.

Experience

Essential

  • Experience of working with service users/patients/carers and understand their needs and issues.
  • Experience of working on projects and joint working with other statutory, voluntary or private sector organisations.
  • Experience of dealing with the public and professionals from different organisations.
  • Experience of producing agendas and papers for meetings.
  • Experience of minute taking and writing concise and accurate reports.
  • Experience of developing and maintaining systems and administrative procedures.
  • Experience of delivering presentations or training.

Desirable

  • Experience of creating reports.
  • Experience of coordinating projects involving a range of partners or departments.
  • Experience of using the Oracle ordering system or placing orders and processing invoices.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .