Salary: £, progressing to £,

Hours: . Mixture of Late’s and Early’s.

Possible shifts: 7. – – will be working as part of a team to provide community support to our homeless clients. You will love helping others and enjoy supporting individuals to achieve their goals and to become more independent. Your positive attitude towards your work and others will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations.

MAIN RESPONSIBILITIES

  • You will have your own caseload of clients to manage within the community and will work with them on a one to one basis. You will identify their needs by listening to them and put together a client needs assessment and manage risks.
  • You will mediate and or negotiate with existing housing providers to ideally prevent homelessness
  • You will help and support individuals by providing advice on housing, welfare benefits, rent deposits and household goods via a variety of schemes.
  • You will help clients with the practicalities of moving to new accommodation such as contacting energy suppliers
  • Help individuals develop practical skills further in areas such as budgeting, shopping, cooking housework, laundry, health and hygiene
  • Carry out drop in surgeries at designated locations.
  • Liaise with colleges, training agencies, employers to help people to gain access to education, find work or maintain their benefit entitlement
  • Attributes & Values:

  • Clear verbal and written English
  • Good IT and keyboard skills
  • Polite, assertive manner, ability to self -motivate
  • Passion for working in a client/customer facing role
  • Knowledge of the benefits system and tenancy legislation
  • Have an interest and genuine concern for homelessness and related issues
  • Knowledge of voluntary and statutory agencies