Job summary

If you have a passion for caring and areinterested in making a real difference to patients and their families, come andjoin the outstanding St Elizabeth Hospice team.

We are looking for a HealthcareAssistant to join our dynamic team. You do not necessarily need experience in healthand social care or palliative care. You may be looking for a career change. Ifthis is you, look no further, we will support you with all the necessarytraining in order for you to gain a recognised health and social carequalification, whilst providing excellent career development opportunities. Inaddition we offer new hires into the healthcare profession or individuals whohave not worked in healthcare for the last two years a potential bonus afterthree months of employment with us, subject to satisfactory performance. We are currently developing ourHealthcare Assistant roles to incorporate apprenticeship and Nursingassociates.

Interview Date: 14 March 2023

Main duties of the job

We are seeking a Healthcare Assistant with an interest inpalliative care to work within our multi-disciplinary team who providephysical, psycho-social and spiritual care to patients.

Whilst possessing acare certificate or having experience of healthcare or care work is desirable,it is not essential as there are no set entry requirements to become ahealthcare assistant at St Elizabeth Hospice. In addition our commitment to youis that we will open up excellent training and development opportunities in orderfor you to progress your career within St Elizabeth Hospice.

About us

Rated Outstanding from the Care Quality Commission, StElizabeth Hospice improves life for people living with a progressive orlife-limiting illness. Our work is centred on an individual’s needs, whichmeans care whenever and wherever it is needed, whether at home, in thecommunity or at the hospice. We arewell respected and praised for our responsiveness and expertise by people weserve.

St Elizabeth Hospice offers the unique opportunity to workalongside our outstanding multi-disciplinary team, providing planned andreactive or urgent care to patients and support to their loved ones.

Every patient and family member is valued and we prideourselves in giving dedicated time to care for patients, whether it is in apatients home, on the telephone through OneCall or at the Inpatient Unit inIpswich.

As well as joining our rewarding and well-respectedorganisation, St Elizabeth Hospice is here to support your career, withprogression and training opportunities available to enhance your skills anddevelopment.

Date posted

02 March 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£20,270 to £21,318 a year

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

B0291-23-5122

Job locations

565 Foxhall Road

Ipswich

Suffolk

IP3 8LX

Job description

Job responsibilities

JOB SUMMARY

To work at all times under the supervision of a Registered Nurse in order to provide individualised care to patients and families whilst respecting patient choice.

CLINICAL RESPONSIBILITIES

To carry out agreed tasks involving direct patient care and activities within the clinical area, in accordance with the patient care plan.

To assist in physical care involving all hygiene, elimination, eating and drinking, mobilisation, rest, sleep and comfort needs.

To assist in meeting the patients and his/her familys spiritual and psychological needs, recognising and respecting religious and cultural beliefs.

To respect the patients need for social interaction or solitude; recognising the importance of work and recreation.

To assist in providing support and comfort for the dying patient and his/her family.

To assist in effective verbal and written communication between patients, families and members of the multi-disciplinary team.

To participate in the development of clinical standards within the total quality framework of the Hospice and participate in clinical audit.

To undertake clerical/administrative tasks relevant to the efficient and effective management of the clinical area, as requested.

To provide assistance to the Occupational Therapists and Physiotherapists as planned and as required.

To promote quality of life and offer activities as appropriate.

To work in Community Care Unit and with the Community HCA Team as required.

  • To have an understanding of safeguarding principles and be able to apply these within everyday practice and intervention/within your role.

PERSONNEL RESPONSIBILITIES

To recognise indications of staff stress and seek help, as appropriate.

To take on a mentor role to new staff as requested.

To participate in professional placements and lay person visits to the IPU as requested.

To recognise the value of volunteer contribution and play an active part in their support & development where appropriate.

EDUCATIONAL RESPONSIBILITIES

To complete Hospice Competencies and to take advantage of training and study opportunities when possible.

To participate in education programmes as required.

PERSONAL DEVELOPMENT

To identify with the Registered Nurses a personal development plan in line with Hospice objectives and personal need.

ORGANISATIONAL RESPONSIBILITIES

To ensure effective use of resources.

To uphold the Hospice and individual team values at all times.

To work at all times within the policies of the Hospice.

To play an active part in the development and maintenance of good relationships with all who have business with the Hospice.

To respect at all times the confidentiality of information covering patients, staff and volunteers.

To promote the Hospice philosophy of care towards patients, relatives and visitors.

Because of the special nature of the Hospice and its work, the post holder may on occasion be asked to undertake other duties to help maintain our high standard of care.

Job description

Job responsibilities

JOB SUMMARY

To work at all times under the supervision of a Registered Nurse in order to provide individualised care to patients and families whilst respecting patient choice.

CLINICAL RESPONSIBILITIES

To carry out agreed tasks involving direct patient care and activities within the clinical area, in accordance with the patient care plan.

To assist in physical care involving all hygiene, elimination, eating and drinking, mobilisation, rest, sleep and comfort needs.

To assist in meeting the patients and his/her familys spiritual and psychological needs, recognising and respecting religious and cultural beliefs.

To respect the patients need for social interaction or solitude; recognising the importance of work and recreation.

To assist in providing support and comfort for the dying patient and his/her family.

To assist in effective verbal and written communication between patients, families and members of the multi-disciplinary team.

To participate in the development of clinical standards within the total quality framework of the Hospice and participate in clinical audit.

To undertake clerical/administrative tasks relevant to the efficient and effective management of the clinical area, as requested.

To provide assistance to the Occupational Therapists and Physiotherapists as planned and as required.

To promote quality of life and offer activities as appropriate.

To work in Community Care Unit and with the Community HCA Team as required.

  • To have an understanding of safeguarding principles and be able to apply these within everyday practice and intervention/within your role.

PERSONNEL RESPONSIBILITIES

To recognise indications of staff stress and seek help, as appropriate.

To take on a mentor role to new staff as requested.

To participate in professional placements and lay person visits to the IPU as requested.

To recognise the value of volunteer contribution and play an active part in their support & development where appropriate.

EDUCATIONAL RESPONSIBILITIES

To complete Hospice Competencies and to take advantage of training and study opportunities when possible.

To participate in education programmes as required.

PERSONAL DEVELOPMENT

To identify with the Registered Nurses a personal development plan in line with Hospice objectives and personal need.

ORGANISATIONAL RESPONSIBILITIES

To ensure effective use of resources.

To uphold the Hospice and individual team values at all times.

To work at all times within the policies of the Hospice.

To play an active part in the development and maintenance of good relationships with all who have business with the Hospice.

To respect at all times the confidentiality of information covering patients, staff and volunteers.

To promote the Hospice philosophy of care towards patients, relatives and visitors.

Because of the special nature of the Hospice and its work, the post holder may on occasion be asked to undertake other duties to help maintain our high standard of care.

Person Specification

Qualifications

Essential

  • Good standard of education in numeracy and literacy
  • NVQ level II in direct care or equivalent

Desirable

  • NVQ level III in direct care

Experience

Essential

  • Experience of working within a multi-disciplinary team
  • Community/palliative care experience
  • Ability to plan, deliver and evaluation appropriate care package
  • Ability to assess patient needs
  • Demonstrable experience of team working
  • To have an understanding of safeguarding principles and be able to apply these within everyday practice and intervention/within your role

Specific Skills

Essential

  • Effective communicator ability to establish and maintain communication with patients, their families and colleagues
  • Ability to undertake routine assessments and deliver care to meet individual needs
  • IT literate ability to use Microsoft packages and Outlook or willingness to undertake training

Personal Qualities

Essential

  • Be willing and able to develop own knowledge and skills and to contribute to the development of others
  • Ability to withstand sensitive and potentially stressful situations
  • Energetic and enthusiastic
  • Can do attitude

Desirable

  • Fully vaccinated against COVID
Person Specification

Qualifications

Essential

  • Good standard of education in numeracy and literacy
  • NVQ level II in direct care or equivalent

Desirable

  • NVQ level III in direct care

Experience

Essential

  • Experience of working within a multi-disciplinary team
  • Community/palliative care experience
  • Ability to plan, deliver and evaluation appropriate care package
  • Ability to assess patient needs
  • Demonstrable experience of team working
  • To have an understanding of safeguarding principles and be able to apply these within everyday practice and intervention/within your role

Specific Skills

Essential

  • Effective communicator ability to establish and maintain communication with patients, their families and colleagues
  • Ability to undertake routine assessments and deliver care to meet individual needs
  • IT literate ability to use Microsoft packages and Outlook or willingness to undertake training

Personal Qualities

Essential

  • Be willing and able to develop own knowledge and skills and to contribute to the development of others
  • Ability to withstand sensitive and potentially stressful situations
  • Energetic and enthusiastic
  • Can do attitude

Desirable

  • Fully vaccinated against COVID

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.