Part Time, 24.5 hours a week. Working Monday to Friday, with occasional weekend work.

£16,777 progressing to £18,641

 Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and achieve their potential? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you.

You will manage a team of support workers that work with our homeless clients. You will love supporting others and helping them to progress and achieve their goals. Your positive attitude towards your work and your team will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations.


  • You will support your team to achieve their potential through regular staff supervision and coaching
  • You will be involved in the recruitment of staff for your team
  • You will attend meetings to support funding
  • Increase presence of service in the local area to help win tenders and maintain current contracts
  • Prioritise crisis management referrals
  • Facilitation and Monitoring of agreed client support
  • You will support your team where needed with their workload
  • Ensure an effective and timely response to all complaints and safeguarding issues taking appropriate action
  • Provide reports and data where needed
  • Be part of the on-call service
  • Facilitate and complete a bi monthly street count
  • Complete weekly Outreach in the Borough
  • To organise and take part in Bi Monthly Street Counts overnight
  • Attributes & Values

     Previous experience in this type of work is not essential but you will have a real passion for wanting to work with homeless people. Your values will match ours, you will be committed to helping others and enjoy the real job satisfaction that this brings.

  • Clear verbal and written English and great communication skills
  • Basic IT and keyboard skills
  • Polite, assertive manner
  • Passion for working in a client/customer facing role
  • Have an interest and genuine concern for homelessness and related issues
  • Experience of working in a residential or institutional or similar
  • Knowledge of voluntary and statutory agencies
  • A full drivers licence and access to your own vehicle is required for this role