Full time, 37 hours a week. Shift times are 2pm to 10pm, will include some weekends and bank holidays as well as all call duties.

£22,805 progressing to £25,339

Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and achieve their potential? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you.

You will manage a team of night workers that work with our homeless clients. You will love supporting others and helping them to progress and achieve their goals. Your positive attitude towards your work and your team will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations.


  • You will support your team to achieve their potential through regular staff supervision, coaching, training and induction
  • Liaise between the day and night teams to ensure consistent and effective communication and provide a handover to day staff after each shift
  • You will be involved in the recruitment of staff for your team
  • Manage staff annual leave, plan rotas and organise cover for absences ensuring adequate cover at all times
  • Manage incidents through the on-call service, emergency services or by providing assistance
  • Be part of the on call service
  • Please see attached job description below for full list of job responsibilities.

    Attributes & Values

    Previous experience in this type of work is not essential but you will have a real passion for wanting to work with homeless people. Your values will match ours, you will be committed to helping others and enjoy the real job satisfaction that this brings.

  • Clear verbal and written English and great communication skills
  • Basic IT and keyboard skills
  • Polite, assertive manner
  • Passion for working in a client/customer facing role
  • Have an interest and genuine concern for homelessness and related issues
  • Experience of working in a residential or institutional or similar
  • Knowledge of voluntary and statutory agencies .