We are looking for  an Operations Support Advisor  to join us ona  full-time, permanent basis. In return, you will receive a basic salary of £19,305 + productivity related bonus (typically on average, £300 per month) .

About us

SDL Surveying is the UKs largest independent provider of mortgage valuations. We are very passionate about our people as our people are the key to our success.

Your benefits as our Operations Support Advisor

  • £19,305 basic salary
  • Typical bonus £300 per month
  • Monthly, quarterly, and annual reward / cash incentive schemes
  • Career development
  • Hybrid working
  • Casual dress
  • Up to £15 per month towards a gym / fitness membership
  • 2 days per annum for volunteering / charity work
  • Free lunch, hot and cold soft drinks in the office
  • Discounts off high street and online shopping
  • Bike to Work Scheme
  • Company Sick Pay
  • Critical Illness
  • What you’ll do as our Operational Support Advisor

    – Sending out terms of engagement by email and post to applicants.

    – Sending out reports that have been completed by our surveyors by email and post.

    – Liaise with lenders to ensure cases contain the correct details.

    – Use initiative too problem solve.

    – Ensure reports are issued within SLA

    – Contacting homeowners, using your assertive call handling skills to allocate appointments

    – Contacting surveyors, building rapport, and allocating work to them

    – Always adhere to company policies.

    – Any other duties as assigned by your Line Manager.

    Who we’re looking for as our Operational Support Advisor

    – Previous experience in an administration role

    – Drive and pace

    – Excellent communication skills both written and verbal

    – Customer focus

    – Attention to detail.

    – Good data entry and typing skills.

    – Experience of working under pressure to tight deadlines

    – Proficient in Microsoft Office

    If you require any reasonable adjustments for any part of the recruitment process, please let our recruitment team know within your covering letter.

    Individuals with different cultures, perspectives and experiences are at the heart of the way SDL Surveying & Stonebridge works. We are committed to equality of opportunity and welcome applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, marriage and civil partnerships, and ex-offenders.