Annual salary: up to £36,750.00
If you are a commercial Manager with a background in facilities, property management social housing we would like to hear from you.
This is a Permanent position offering a competitive salary up to £36,750 + great company benefits.
As Operations Manager you will be based in Didcot, working as a key member of the Team on our facilities contacts
As an Operations Manager we are looking for a highly driven professional who can successfully lead and manage teams to deliver commercial and operational performance in line with contractual terms and key performance indicators. You will be overseeing Contract whilst ensuring the effective delivery of a high quality customer service experience
What will the Position involve:
What are we looking for
If you are looking to join a progressive and expanding organisation now is the perfect time to join Mears. We are looking for a commercial Operations manager with the ability to tailor their approach, to get the best out of people.
Experience of property management, government contracts and contract or business management is highly desirable.
You may have a commercial career within residential lettings property environment
managing multiple teams and associated HR issues
Experience of delivering within a formal Performance Management culture
Working knowledge of contract or business management and working with a diverse client group.
Knowledge and understanding of current lettings legislation
Experience of process mapping and complaint handling and resolution
Knowledge of KPIs/target setting
People management champion
Ability to deliver effective client and customer relationship management with an understanding of differing cultures and champion EDI
We are a multi-disciplinary business within Mears Group PLC, voted top 250 employers. In five years we have grown to a nationally based housing management business with 12,000 homes providing vital housing under contracts with 50 local authorities and central government.
The portfolio includes homes that we provide through our two Not For Profit Registered Providers of social housing. Our homes provide accommodation for homeless households, those needing specialist housing and affordable permanent social housing. We recognise our people as our greatest asset and as such we believe this is an exciting opportunity for an exceptional operations professional to make a real difference to customers, communities and the people they lead.
What can we offer
At Mears we want to take care of our employees, that’s why we have a benefits site called Mears Rewards exclusively for all our employees. This site has hundreds of savings at popular retailers as well as an important Employee Assistant Programme, to take care of your wellbeing. You could save up to £1,000 a year with the variety of offers we have at Mears Rewards, from Tesco to Booking.com there really is a saving for everyone that can make your money go further.
25 Days Annual leave plus bank holidays
Long service and additional holiday leave – Colleagues who stay for a period of time at Mears are rewarded for their service.