Support Worker – Hinde – per hour; £22, – £23, FTE Various hours and shifts available; permanent Ref: HH

Hours available:

30 hours; 4 shifts per week, including evenings and weekends on a 3 week rolling rota hours; 3 shifts per week, including evenings and weekends on a 3 week rolling rota

Hinde House in Norwich provides temporary supported housing for vulnerable women who are homeless or at risk of becoming homeless and who require a level of support before they sustain their own accommodation.

The Role

  • You will be central to ensuring that our customers have an outcomes based support plan in place that meets their aims and aspirations
  • You will support our customers to manage risk and take positive risks to enhance their wellbeing working alongside other support agencies to ensure a holistic approach
  • You will be involved in referrals, risk assessing and supporting the team to ensure that our customers, colleagues, and our buildings are safe by adhering to good practice, legislation, and safeguarding procedures
  • You will be actively engaging with our customers and wider stakeholders to ensure that the service thrives and delivers to our best ability
  • You will support our customers to link into the local community, to gain new networks and opportunities through volunteering, training, and work
  • You will be a strong advocate for our customers through getting to know them and recognising them as experts through their lived experiences
  • About you

    Our ideal candidate will have a good understanding of the issues facing women and homelessness and be person-centered and able to demonstrate empathy towards others.

    Our ideal Support Worker will have:

  • Proven relevant work experience within this field
  • Previous experience of working in a customer facing environment, dealing with often difficult and complex situations
  • Previous experience of working alongside vulnerable customers
  • Previous experience of support planning and risk assessment through the delivery of a strengths-based approach
  • Working within a team but also working independently
  • Collaborative approach in supporting customers to maximise their opportunities and positive outcome
  • Working within partnerships to deliver a positive outcome
  • Full driving licence (desirable)
  • If you can demonstrate a genuine respect for the diversity, choices, and inspirations of our customers and have good IT and written skills for the completion of assessments, support plans, letters and forms then please apply for this opportunity today.

    More reasons to apply?

  • 22 days annual leave (pro rata) plus bank holidays
  • access to the Orwell Rewards platform
  • reward and recognition awards and referral schemes
  • free DBS checks
  • Interview Date: ASAP

    Full PPE will be provided including certified face masks which are always required to be worn in line with current Public Health England guidelines.

    Orwell is committed to safeguarding and safer employment and the principles of empowerment.

    Successful applicants will be required to complete an Enhanced DBS Disclosure.

    Recommended Skills

  • Assessments
  • Communication
  • Homelessness
  • Laws
  • Receptive
  • Self Motivation