A fantastic opportunity has emerged for a Triage Officer to join the homelessness department of one of Adecco’s most improved public sector clients in a temporary assignment for the next 3-6 months.

Based in Sutton in South London, this is a full time (36 hours per week, Monday to Friday) office based role as the successful candidate will need to meet face to face clients who present themselves as homeless.

Key elements of this role include:

  • Triaging all new homeless approaches
  • Making enquiries to establish the reason to believe a client is eligible and homeless
  • Setting new households up on the system
  • Recording accurate case notes
  • Checking Section 21 validity (training can be provided)
  • Booking appointments for homeless advisers
  • Making referrals and signposting to other support services
  • Giving general basic information and advice about housing options
  • This role would suit a junior homelessness professional. It would be great if the successful candidate had some knowledge of the Homelessness Reduction Act but extensive experience, Ss, PHPs and prevention work is not required.

    Only applicants who are happy to work in Sutton each day, can start on short notice and are comfortable with the above criteria need apply for this role.

    To speak to a recruitment expert please contact