Retail Staff Career Change

Full Time Permanent
£19,094 – £19,760 PA + Monthly Bonus
Location: The Rocket, Stephenson Quarter, Newcastle upon Tyne NE1 3SA
Hours: 40 hours per week, between 8 am-6.30 pm Mon-Fri (No weekends!)

The Role:
I am looking for multiple experienced Retail staff who are looking for a career change to join an impressive outsourcing company that due to company expansion, is seeking 3x NEW Call Centre Agents. You will be handling calls on behalf of a leading energy company and providing excellent customer service to new and existing customers.

The requirements:

  • Minimum 6 months of customer service experience
  • Drive to provide excellent customer experience
  • Excellent communication skills and telephone manner
  • Good listening skills
  • Able to deal with stressful situations calmly and professionally

Retail Staff – Career Change:
Changing from Retail staff to this role will involve you interacting with customers on a day-to-day basis whilst providing excellent customer service. You will be handling incoming calls from existing customers and helping them with any questions and queries they require. Therefore, we are looking for customer-focused people to step forward.

Retail Staff – Career Change package:

  • Monthly bonus opportunity
  • Discounts and Incentives
  • Private healthcare plan
  • Fully paid training
  • Fantastic career development and progression opportunities
  • Fortnightly Pay

Why use RedDot?

We do things differently here at Red Dot. We care about our candidates and want to provide everyone with the best experience possible. At Red Dot, all our recruiters are passionate about placing you in a role that not only fits with your skills and experience but also with your career goals. We are different because we carry you through the whole process, from beginning to end and every day we receive positive feedback about how we have helped transform people’s careers. We know that looking for a new job is one of the biggest decisions that anyone makes in their life, so we want to help you make the right one.

Key Words: Call Centre Advisor, Customer Service Advisor, Sales Advisor, Outbound Advisor, Retail, Hospitality, Retail Sales Assistant, Call Centre Agent

Interested? Click apply below or email your cv