Housing Support Officer2022-08-12T12:49:13+01:00
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Housing Support Officer Job Vacancy in Coventry, England, UK
Coventry City Council
What is the job role?
An exciting opportunity has arisen to work as a Housing Support Officer within Coventry City Councils Housing & Homelessness Department.
You’ll be the initial point of contact for many new customers, providing advice and information to people that are homeless or threatened with homelessness.
The main duties of this role include:
Dealing with enquiries from the public, third parties and stakeholders.
Work as part of a team to ensure at the Housing & Homelessness function delivers the organisational vision for service delivery
Respond to a range of administration tasks
Providing advice, guidance and signposting
Work as part of a team to achieve performance objectives
Who are we looking for?
The role is perfect for someone with a background in administration and customer services. Previous experience of working in a Homelessness background would be an advantage, however, this is not essential as training will be provided.
For more information, please read the job description attached.
We are looking for someone who
Has strong organisational skills and the initiative to prioritise their own workload
Has a flexible approach
Has IT skills sufficient to access and interpret information
Has experience of dealing with a wide range of people in order to handle and resolve enquiries
Cares about delivering an excellent service to every internal and external customer
For an informal discussion about the role please contact Caroline Darwin –
For full details on the application process please read the attached document on our jobs page labelled ‘Coventry City Council Application Process’