Volunteer Receptionist 

Ref 6150

Birmingham, B1

Various shifts

About Us

Trident Group has over 50 years of delivering homes, services and innovation for up to 8,000 people in over 3,400 homes in some of the most disadvantaged communities in the Midlands. It employs more than 750 staff, works with over 150 volunteers and provides training places and apprenticeships for many more. The Group has an annual turnover of more than £32m and owns assets close to £170m.

The Group includes Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance; Trident Reach, a registered care and support charity providing services (homeless, mental health, young people, older people, BME groups and domestic violence) to people in the Midlands.

This role provides an exciting opportunity to contribute to the continued development of the street community in Birmingham

About You

You will have an understanding of the issues faced by people who experience homelessness and a non-judgmental attitude.

We are looking for passionate people and friendly faces to join a team of highly skilled colleagues.

No two days are the same and we are looking for a range of skills, expertise and people who believe in being open, compassionate, and bold.

At Trident, we welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion, and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.

The role

Working within our 101-bed emergency provision hostel Washington Court located in the city centre of Birmingham. We have various shifts available as we operate 24/7 with no two days being the same.

As a receptionist you will assist the support team by being base at the front desk to greet and welcome residents and partner agencies onto site; answer, screen and forward any phone calls; and sign in visitors and direct to the appropriate person or office.

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