Prospectus is pleased to be partnering a homelessness charity whose mission is to build home, enable lasting change and end homelessness for people in East London. They are currently looking to recruit a Service Manager to oversee the delivery of their 115bed core Hostel in Canning Town. This position is initially offered as a fixed term contract until 31st March 2023, with the possibility of extension dependant on funding.
As their Service Manager, you will have overall responsibility for the day-to-day development and management of a 115bed hostel that supports individuals with a history of homelessness with varying levels of support needs. You will oversee its service delivery, including meeting commissioner targets and milestones. This role is critical to the organisation and will play a vital role in leading, supporting, motivating and managing a team of Support Workers as well as contribute to the promotion, strategic and operational planning of the service internally and externally.
To be considered, you will have previous experience of managing schemes that provide direct support to vulnerable adults who present with complex needs ideally in the Homeless and/or supported housing sector. Due to the nature of this position, previous experience of leading, supervising and motivating a specialist service delivery team is essential, as is the knowledge and understanding of the housing and support needs of rough sleepers, the benefits of reconnection and the ability to translate knowledge into practice. Finally, previous experience of effective stakeholder management is essential, as is the ability to undertake budget management responsibilities.
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