Full time, 37 hours a week

Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you.

You will be working as part of a team to provide support young parents their children and young people that use this service. You will love helping others and enjoy supporting individuals to achieve their goals and to become more independent. Your positive attitude towards your work and others will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations.

MAIN RESPONSIBILITIES

  • You will complete daily welfare/client wellbeing checks across our dispersed buildings
  • You will complete daily building checks in line with the shift planner to ensure our buildings are safe, well maintained and COVID secure
  • Lead on the preparation of voids for relet including flagging and processing maintenance issues and general cleaning tasks.
  • You will provide key work support to our Emergency Bed clients during their stay
  • You may support clients by prompting and helping them to attend appointments
  • You will encourage their involvement in personal progression in the form of education, training, employment activity or volunteering.
  • You may help them develop their practical skills in areas such as budgeting, shopping, cooking and housework, laundry, health and hygiene
  • Empower clients to achieve the outcomes they identify as desirable for independent living including involvement in practical tasks within the hostel such as basic maintenance / room decoration
  • Involve clients in the smooth running of their living environment
  • Help to maintain a welcoming, safe environment, identifying and minimising all potential risks to users of the premises and the organisation and property by completing daily building checks
  • You will monitor CCTV in our dispersed buildings and record and feedback significant findings to the keyworkers
  • Maintain client records using relevant systems to a good standard
  • Work in accordance with the Health and Safety regulations and all policies and procedures as well as complete any H&S checks in our buildings as required
  • Attend supervision, appraisal, training and meetings as directed which may be outside your normal working pattern
  • Any other reasonable task as requested by a member of staff

    • Attributes & Values

    Previous experience in this type of work is not essential but you will have a real passion for wanting to work with homeless people. Your values will match ours, you will be committed to helping others and enjoy the real job satisfaction that this brings.

  • Clear verbal and written English
  • Good IT and keyboard skills
  • Polite, assertive manner, ability to self -motivate
  • Passion for working in a client/customer facing role
  • Knowledge of the benefits system and tenancy legislation
  • Have an interest and genuine concern for homelessness and related issues
  • Knowledge of voluntary and statutory agencies
  • Full drivers licence and access to a vehicle is essential for this role