Purpose of role
Clients are at the forefront of Dentons Helix and we are looking for a Client Success Manager who will be responsible for Dentons Helix client legal teams. The Client Success Manager will ensure efficient delivery and identify opportunities to improve client service. You will work closely with Dentons Helix leadership, clients, and partners as we expand our solution to both existing and prospective clients. The role focuses on all aspects of delivery, process improvement, and innovation, with the goal of providing clients with an exceptional level of service.
Legal industry experience is not required for this role.
Required experience, skills and attributes
Dentons is the world’s largest law firm, delivering quality and value to clients around the globe. Dentons is a leader on the Acritas Global Elite Brand Index, a BTI Client Service 30 Award winner, and recognized by prominent business and legal publications for its innovations in client service, including founding Nextlaw Labs and the Nextlaw Global Referral Network. Dentons’ polycentric approach and world-class talent challenge the status quo to advance client interests in the communities in which we live and work. .
Diversity & Inclusion
Essential to our success as a global law firm is our ability to attract and retain the best talent from a diverse range of backgrounds. We want a work environment where everyone can reach their potential and we have an inclusive culture that respects individual differences.
We undertake and support a number of internal and external initiatives aimed at increasing diversity within the profession and we encourage all our partners and staff to get involved. We welcome you to learn more about diversity and inclusion at Dentons.
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