Looking for a career where you can really make a difference?

Interested in a unique opportunity, offering an entry point into Financial Services?

Yes? Then we are keen to talk to you.

We’re looking for empathetic and supportive individuals to join our existing team in our purpose-built offices in Preston Brook. What will you be doing?

You’ll be speaking with customers of one of the UKs largest retail banks, helping those who maybe experiencing financial difficulty. You will build an understanding of their financial situation and provide options and solutions to support them. Ensuring fair outcomes at all times.

This is a permanent role.

35hrs per week on a shift basis

(7 hr shifts between 8am & 8pm Monday to Friday (which may include some Saturdays)

What we are looking for:

  • Individuals confident speaking over the phone, comfortable with asking questions to gain a full understanding of customer’s circumstances.
  • Good attention to detail and familiarity navigating computer systems / software.
  • What’s in it for you?

  • Competitive pay, starting at £20,000 per annum.
  • Fast track pay rise to £ 23,800 in first six months (based on performance)
  • Additional £ 500 bonus available after 3 months working in office.
  • World class training and endless career opportunities, supported by two market leading brands
  • Potential to work from home once through your probationary period
  • Pension schemes, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two plenty more
  • Savings on travel costs with FREE on-site parking
  • Don’t drive? Don’t worry! We have a shuttle bus to & from Preston Brook office to Runcorn & Warrington station! Which is FREE of charge to all Capita employees.
  • The list goes on……………….
  • Where are we based?

    Preston Brook is just 5 minutes from the M56, and our team enjoy the benefits of a large, free car park, car share schemes, great transport links, onsite retail shop, restaurant, and games room!

    Next Step

    Hit ‘Apply now’ to register your interest and upload your . Once received, one of our team will be in touch to arrange an interview or to update you on your application.

    Whether you want to kick start, restart, or refresh your career, Capita is the place for you!

    We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.