Want to make a difference?

Train to become a volunteer at Ashfield Citizens Advice

Citizens Advice needs your help. Last year we helped over three and a half thousand clients deal with over ten thousand problems. It is because of volunteers like you that these clients are able to find the help they need to solve their problems.

Join a friendly and supportive team. We have volunteers from all walks of life. From students to retirees, returning parents to people looking for work. We offer a friendly and supportive environment for volunteers from all backgrounds.

Over half of the people who volunteer with us go on to full-time employment or education. Employers value the experience you gain volunteering at Citizens Advice. Our volunteers learn team working skills, interviewing skills and much more! These are skills that many employers are looking for.

About the Research and Campaigns role

Research and Campaigns

Our campaigners can work remotely from home or in the office, routinely collecting evidence from our clients that we can use to bring about real and meaningful changes to local and national policies and services. We are looking for people interested in investigating the experiences of our clients. By talking to clients, and reading the case notes of advisers, you will investigate often shocking cases that we have helped people deal with. For example, using evidence we collected, Citizens Advice successfully campaigned to redress the balance between tenants and landlords, by pushing for a change in law to combat ‘revenge evictions’.

The training

The training is all online and can be completed remotely from home. The most important preparation for a role in Campaigning is to find out more about our service and issues facing our clients. Using your creativity, you can adapt the stories of those clients to write an effective piece to bring the issues to wider attention. You will need to be confident and comfortable using IT. The training combines eLearning and online training sessions.

Time and Commitment

To become a great Campaigner, you will need to commit to one session a week, for around four hours, for at least three months.

To find out more

Email us at recruitment@ashfieldca.org.uk

For information, our admin office is located at Ashfield Health and Wellbeing Centre, Kirkby in Ashfield, Notts.

This role is advertised as part of TPP’s Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.