We are working with a fantastic client who specialise in delivering homes, services and innovation for some of the most disadvantaged communities in the Midlands and providing support to vulnerable adults.

This client is a registered care and support charity, providing services to those who are homeless or at risk of homelessness across all age groups across the country. They provide the very best service, and they would love your help in continuing that process.

Tenancy Sustainment Officer
6-Month FTC maternity cover, with a view to going fully permanent
£27,582.63 pro rata + car allowance

The Tenancy Sustainment Officer will empower and support residents/customers to sustain their accommodation, adopting a trauma informed approach to engage in positive partnership work with individuals to manage any safeguarding concerns, fulfil the conditions of their occupancy agreements and have a positive impact within their home and community. The successful candidate will need confidence to act as a navigator, liaising with other professionals and services to make appropriate referrals for additional support and will take a lead role in coordinating multi-agency meetings with internal and external stakeholders, holding others to account where actions and outcomes are agreed.

To empower and support residents to not only meeting their tenancy obligations but also in fulfilling their personal aims, aspirations and preventing tenancy failures. The aim of this service is to ensure all residents live successfully in their homes for as long as they choose to, meeting all tenancy obligations and avoiding any tenancy breaches or adverse tenancy ends.

The most important quality about you must be your empathy and your desire to help those in need. Your communication, teamwork, lone work, and commitment also must be a top quality.

For your hard work and commitment, you will be paid a salary of £27,582.63 on a pro rata basis, and a very desirable employee package that includes birthday leave, new house move leave, employee assistance programme, cycle purchase scheme, gym flex discount, Costco discount card, eye-care vouchers, up to 50% off monthly public transport, taste card which enables you to have discount on restaurants, cinemas, theatre and hotels, 34 days annual leave with the choice to buy or swap extra days.

All applications must be accompanied with a current CV.

If you want to help make a difference, click apply now, or call Samuel on 0121 480 8217 for more information.

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