Hours: 30 hours per week, days can be flexible across Monday to Friday.

About the Role

Supported Housing South West is a dispersed Service that operates in Merton. We manage 22 shared properties all over Merton with a total of 76 customers.

You will support the people we work with, our customers, to reach their potential and improve their quality of life through aspirational goal setting. You will engage with and empower them to:

  • Identify their strengths as part of our asset-based approach and identify their needs, opportunities, rights and responsibilities
  • Plan what they want to achieve and take appropriate action
  • Take part in activities and opportunities that generate aspiration and confidence
  • You will act as the link between the people we work with and a range of local authority, community and voluntary sector providers.

    About You

    As well as having experience of working with vulnerable people, you must have a clear understanding of why people become homeless, and the needs and challenges they face.

    You will be required to take on a caseload of customers, with responsibility for key working, co-ordinating support packages and proactively ensuring all required tasks and activities are completed.

    You will be part of a dedicated and supportive team, and so will need to demonstrate a positive and inclusive approach. You must be able to communicate clearly, both verbally and in writing, and be competent in the use of Microsoft Office Word and Excel applications.

    Diversity, equity and inclusion runs through every aspect of our work, from the way we support customers to how we develop and champion our colleagues. Our people are at the heart of what we do, and inclusion is key to making everyone feel at home. For over 160 years we have provided somewhere for people impacted by homelessness to stay and thrive. To achieve this we strive to make sure that our colleagues represent the diversity of our customers and that our workplace creates a sense of belonging for everyone. We hope that you will join us in our vision. We welcome applications from all backgrounds and abilities. If you have any questions or need any adjustments please call us on 020 7101 9960 or email hr@evolvehousing.org.uk