Are you looking for a new role where
you can challenge yourself?
Are you looking for a career change?
If the answer is yes to the above, then we might just have exactly what you’re looking for!
Role: Customer Operations Advisor
Location: Edinburgh City Centre
Division: Pensions
Salary: £21,000-24,000 (depending on experience)
Contract: Full time permanent role, Mon-Fri (35 hours a week) 9-5
Job Description:

  • You would be the first point of contact for pension & retirement queries for one of the biggest pension companies in the UK, dealing with customers, IFAs and corporate clients.
  • Using your first-class communication skills, you’ll be responsible for making the complex simple for customers, whether that is over the phone or by email.
  • You’ll play a key role in ensuring customers are equipped with all the information they need to make the right decision regarding their pension policies.
  • No Sales involved within this role, just excellent customer service and giving the customer a pleasant experience.
    Skills and Experience Required:
    * Strong PC skills and good attention to detail
    * Customer service experience (in person or by phone)
    * Passion to deliver a good customer service
    * Full paid training
    * Private Healthcare
    * Generous holidays with 38 days per year
    * Company Pension
    * Extensive selection of flexible benefit options
    So, if you are looking for a challenging role where you can expand your skill set with a company that will support your career progression, then this could be the perfect job for you. Contact us today.