Job Description


You will work with clients to identify their personal aims and ambitions and support them to make and carry out plans towards achieving them.

For this post we are looking for flexible candidates who can commit to both days and weekends. Ideal candidate must have an up-to-date enhanced DBS and can start ASAP.

Job Type: On-Going Base

Start Date: ASAP

Location: South East London Locations

Essential Requirements:


  • Helping vulnerable homeless and/or formerly homeless people to identify personal goals and supporting them through a process of change.
  • Managing complex and difficult situations in relation to people.
  • Liaising with and co-ordinating the work of several individuals and/or agencies to achieve effective outcomes.
  • Personal experience of homelessness or a sound understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services that are fully responsive to their needs.
  • Skills, Knowledge and Abilities:

  • An understanding of the issues involved in resettling vulnerable homeless people.
  • Understanding of the issues involved in providing support to people with complex support needs including enduring mental health needs, physical health needs, alcohol dependency and substance dependency.
  • Understanding of the needs and support requirements of vulnerable clients on low (or no) incomes.
  • Ability to maintain enthusiasm for a high level of contact with clients and to adopt an assertive approach when required.
  • Familiarity with IT applications and basic keyboard skills.
  • A knowledge of or willingness to learn the range of drug and alcohol services appropriate to single homeless people.
  • Excellent communication skills, both written and verbal.
  • Reliable with excellent time keeping skills.
  • Be able to work on your own initiative.
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