Do you have a genuine passion and felt purpose to help people? Would you say that you believe everyone deserves a second chance regardless of their past circumstances? Would you like to be part of an organisation that supports, cares and empowers these individuals?

If you have said yes to all of the questions above, then this could be the perfect role for you!

We are looking to recruit a Support Lead Worker to join our dynamic team in Luton to provide proactive support to service users who may have a history of/or at risk of offending/re-offending due to mental health concerns.

As the Support Lead Worker, you will have direct experience of working with adults who have mental health and complex needs; homeless or those at risk of homelessness. You must be able to demonstrate your understanding of the housing and social needs of this client group, therefore if you are passionate about improving the lives of people we support, then we want to hear from you.

Key Responsibilities:

  • Ensuring all individuals assigned to case load have a comprehensive assessment fully completed to a suitably high standard.
  • Create and implement support plans with Service Users with realistic and timed outcomes set by the individual.
  • Liaise with referral agencies in regards to multi-disciplinary approaches, either pre-referral or once engaged with the service.
  • To adhere to local procedures in regards to case management, including the transition from support worker to support assistant.
  • Create and maintain strong working relationships with local housing representatives including, but not limited to; Homeless Prevention Officers, Local Landlords, Housing Benefit Team, Allocations Department, Temporary Accommodation, Housing Associations, Hostels, Supported Housing Schemes, Rehab Facilities.
  • To understand and adopt the local and central organisational targets and objectives.
  • Skills Required:

  • Appropriate professional qualification: NVQ / Diploma Level 3 in Health & Social Care / Mental Health / Housing or professional equivalent
  • Experience of working with individuals who have an offending history, or who are at risk of offending
  • Practical experience of drafting and agreeing support plans and providing appropriate interventions for service user
  • Experience of working with individuals who have; diagnosed or undiagnosed mental health conditions, learning disabilities, homeless or those at risk of homelessness, offending behaviour
  • Proven evidence and experience of successful reintegration of service users into the community
  • Understanding and practical application of key legislation regarding social care, housing and mental health
  • Excellent and proven ability to form effective positive and motivational relationships
  • Able to influence and negotiate positive outcomes with service users external agencies
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