Job Description

Rough Sleeper Navigator – Bexleyheath

Are you a passionate, dedicated Rough Sleeper Navigator looking for your next role? 4Recruitment Services are recruiting a Rough Sleeper Navigator to join a team based in Bexleyheath. Due to the recent commitment towards ending rough sleeping, you will be required to ensure that correct support and housing pathways are developed.

Pay Rates: £20 – £25 per hour 

Duration: 06/02/2023 – 2 months

Hours: Monday to Friday, 36 hrs/week – Hybrid

Rough Sleeper Navigator role: Full JD Available

  • Take responsibility for the development of procedures to ensure consistency across the team responsible for delivery the outreach service.
  • Provide high quality customer focused service, ensuring telephone calls, emails, letters and complaints are fully responded to promptly.
  • Provide outreach services to rough sleepers.
  • Act as first point of contact.
  • Set up one-to-one or support groups to help people to address their problematic alcohol/drug use.
  • Provide support in the community for individuals and families to promote healthy lifestyles.
  • Inform individuals and families to engage with other supportive services.
  • Assess and review the needs of people who access the service.
  • Provide assistance with housing, benefits, accessing community services employment and training options as well as budgeting skills.
  • Produce relevant documents and reports in support of the role.
  • Create Pathway plans, support plans and risk assessments.
  • Work with the Rough Sleeper Coordinator to ensure that staff are recruited, managed, appraised and developed.
  • Liase with the Support Workers to ensure that workloads are prioritised correctly.
  • Essential Requirements:

  • Educated to GCSE level as a minimum
  • Recent experience of working in a local authority or social/private housing sector environment
  • Recent experience with homeless clients and rough sleepers
  • Demonstrable ability to case work complex clients
  • Proven experience of collaborative working and how to build effective partnerships
  • Excellent communicator
  • Work well as part of a team
  • Ability to travel throughout the Borough
  • You Must Have Right to Live & Work in the UK
  • DBS Certificate
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