About us

Changing Lives is a nationwide charity helping people facing the most challenging of circumstances to make positive change – for good. We believe that everyone deserves a safe home, a rewarding job and a life free from addiction or abuse. We know that given the right support, anyone can change their life for the better.

Our services across the country help thousands of people each year who are experiencing a wide range of complicated challenges, including homelessness, drug and alcohol addiction, unemployment, involvement with the criminal justice system, sexual exploitation and domestic abuse. By focusing on their strengths, potential and opportunities, we support the people we work with to overcome their problems and live safe, successful, independent lives.

Our charity is powered by over 600 passionate colleagues who bring a diverse and inclusive environment for our colleagues to grow. We are proud to say that many have actual lived experience of the challenges faced by those we support. We are looking for committed and compassionate professionals to join our team, who share our enthusiasm for changing lives.

About the Service – Housing & Homelessness Services

A safe home is the solid base from which you build your life. Our dedicated Northampton based team support people who are experiencing homelessness, are at risk of becoming homeless, and provide specialist accommodation and outreach services for rough sleepers, veterans, survivors of domestic abuse, women and young people.

At Changing Lives we believe accommodation is more than just a roof over your head; It needs to be a welcoming and flourishing environment, offering opportunities for all those we support to feel comfortable and develop.

As a Night Support worker you will take a key role in the positive impact continue to make in supporting a difference and support people on their journey towards a brighter future. 

About the Job

Our close-knit Northampton team provide a warm, welcoming environment to our service users 24 hours a day 365 days a year. You will work as part of a small team to ensure our accommodation provides a safe, secure and friendly for a range of stakeholders, including service users, colleagues and changing lives partners.

A key element of your role as a Night Project Worker will be to welcome residents who have been referred to Changing Lives, providing inductions and health and safety briefings and enabling residents to access accommodation and stay protected from harm.

As a central point of our service you will work closely with colleagues to ensure accurate feedback and records are maintained and to improve the service our team provide.

We are looking for a committed and compassionate individual to join the Northants team as a Night Project Worker, to provide a secure, warm, and safe environment for residents staying at Northants Housing projects across Northamptonshire. The role will involve providing a responsive, friendly, and professional response in cases of emergency and crisis. Plus, working proactively with colleagues to ensure safety and security of projects overnight.

You will be comfortable working both as a member of a team and with minimal direction. You will also be a confident communicator who takes pride in providing an essential service to those you work with.

Typically you will work a shift between the operating hours of 10pm and 8am across 7 days a week.

Changing Lives recognise the importance of work/life balance when looking for a new role, and we therefore encourage applicants who are looking for flexible working patterns. In Changing Lives, this can take various forms, from a 3 on 3 off shift pattern to part time role.

We are looking to recruit people from a wide variety of backgrounds that fully reflect the communities we serve. We are committed to building a diverse and inclusive culture which supports every individual and we are proud to be a Disability Confident Committed employer. Many of the people who work for us have lived experience of using services like the ones Changing Lives offer. We hugely value the very real understanding that they bring to our teams, and we highly encourage applications from people who have experience of the sorts of challenges that we help others overcome.

As a Changing Lives colleague, you will be entitled to a great range of benefits, including:

  • 25 days annual leave, with the option to purchase up to 5 days more, and two additional wellbeing days
  • Access to our online benefits platform CLUB which gets you discounts at hundreds of shops, restaurants and more
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