Job Description

JOB TITLE: Rough Sleeper Navigator
LOCATION: Bexleyheath

With an increase in homelessness nationwide and more individuals sleeping on the streets, the government has increased its commitment towards ending rough sleeping. A recent bid to the rough sleeping initiative grant, determined that there was a need for a Navigator in Bexley, to ensure that correct support and housing pathways are developed. The Rough Sleeper Service is relatively new and evolving in Bexley and therefore the post holder will be required to work in partnership with the coordinator and colleagues from DLUHC to ensure our developing services are in harmony with the new mayor’s strategy being published later this month.


  • To provide outreach services to rough sleepers, to directly intervene with people who use local services in a one-to-one or group setting to help them to address their problematic alcohol/drug use.
  • To provide support in the community for individuals and families with the aim of helping them to make the positive lifestyle changes that will aid their recovery. To support and signpost individuals and families to engage with other supportive services. To be the single point of contact and advocate for people who are referred to our services and with service providers and agencies.
  • Provide high quality information and referrals to relevant services maintaining clear concise records of all activity. Assess and review the needs of people who access our services with an alcohol or drug problem, within a variety of settings and ensure the correct support is in place.
  • Encourage and empower service users to improve their general health, including dietary needs, personal hygiene. And to partake in relevant vaccination programs that are available. Ensure clients are provided with the correct support to improve their social situation. This may include assistance with housing, benefits, accessing community services employment and training options as well as budgeting skills.


  • Proven experience of collaborative working and how to build effective partnerships Experience of working effectively with elected Members and in partnership with other agencies.
  • Relevant experience of working in a local authority or social/private housing sector environment Working experience with homeless clients and rough sleepers and a demonstrable ability to case work complex clients.
  • Working and up to date knowledge of statutory and regulatory requirements relating to housing, homelessness, landlord and tenant law and other relevant legislation relating to the portfolio.
  • An ability to be part of a productive working environment where staff are clear about expectations and committed to the vision, goals and expectations of the organisation and service.

Also, will be required to go through an enhanced DBS check.

Rota Basis
Full Time