Domus Recruitment are looking for a Housing Options & Opportunities Adviser in Camden, which will be a contract that runs until the end of April. You will be providing tailored advice to customers approaching the Housing Options and Advice Service on a range of options and opportunities including housing, training & employment, wellbeing, welfare benefits and debt.
To provide specialist advice and casework service to a range of residents including, homeless households, households who are threatened with homeless, households in insecure accommodation young people and families within families. 

Key Responsibilities of a Housing Options & Opportunities Adviser:

  • To provide tailored advice on housing options, training & employment, wellbeing & welfare benefits/money management to customers threatened with homelessness or who are living in private rent accommodation or other settled non-social housing.
  • To respond effectively to, prevent homelessness through advice, negotiation, mediation or conciliation, or by securing immediate access to alternative accommodation and generally promoting a housing options approach to service delivery to a full range of customers.
  • To be responsible for managing a caseload, maintaining accurate, detailed casework records, identifying priorities and meeting individual and service performance targets.
  • To maintain and develop extensive and specialist knowledge of housing options, homelessness law and practice and related fields including housing benefit and welfare rights.
  • To deliver advice from drop-in service and to attend advice and options surgeries and outreach sessions as required, and to visit people at home who are threatened with homelessness as necessary.
  • Housing Options & Opportunities Adviser Requirements:

  • Good knowledge of homelessness prevention and the public and private sector options available to people in housing need.
  • Good knowledge the issues affecting homeless or households threatened with homelessness and the range of policy initiatives to address these.
  • Good knowledge of housing options, opportunities, training & employment, wellbeing, welfare benefits and debt.
  • Good working knowledge of immigration and related social welfare legislation and benefit regulations
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