Job summary

Are you organised, methodical, with excellent communication and team workings skills? We require a helpful and reliable team assistant to provide a top class admin service for busy health visiting teams across the city.

This role is Band 2 Team Assistant to be based a with our Homeless Families Team at Chorlton Health centre.

The successful candidate will need a good eye for detail and know the importance of working in a confidential environment. The ideal candidate will be someone who enjoys helping others and is flexible to support the changing requirements service. Indeed, you will require excellent interpersonal skills and will be used to communicating effectively at all levels and with different audiences.

Main duties of the job

We are looking for a candidate with a positive attitude, flexibility and ability to work with staff and service users under own initiative, but can also work as a team.You will be responsible for collating and inputting data on the Child Health System, liaising with health professionals, children’s services and other agencies ensuring all filing of manual and electronic records are kept up to date and accurate. You will be organised and methodical with excellent communication skills and telephone manner, the ability to communicate at all levels while maintaining client/patient confidentiality . An investigative mind and self motivation would be helpful to work in this busy environment.

About us

MFT is England’s largest NHS Trust with a turnover of £2.5bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we’ve launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Date posted

18 January 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£20,270 to £21,318 a year per annum (pro rata)

Contract

Permanent

Working pattern

Full-time

Reference number

349-LCO-4901464

Job locations

Homeless Families, Chorlton Health Centre

Manchester

M21 9NJ

Job description

Job responsibilities

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.

COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the NHS England website where you can also find out more about how to access the vaccination.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.

Were looking forward to hearing from you!

Job description

Job responsibilities

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.

COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the NHS England website where you can also find out more about how to access the vaccination.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.

Were looking forward to hearing from you!

Person Specification

Qualifications

Essential

  • Good Level of Education

Desirable

  • Word processing or typing qualification
  • NVQ level 2 or 3

Experience

Essential

  • Previous office experience
  • General office duties

Desirable

  • Previous NHS experience / dealing with health professionals

Skills/Knowledge&Understanding

Essential

  • Keyboard skills
  • Good telephone manner and interpersonal skills with the ability to communicate at all levels
  • Accurate data entry skills with good attention to detail
  • Commitment to teamwork with flexible approach to work
  • Able to organise/prioritise workload appropriately and meet deadlines
  • Understanding of confidentiality

Desirable

  • Knowledge of the Health Service

Personal Attributes/Abilities

Essential

  • Interpersonal skills / excellent communication skills
  • Willing, flexible, motivated, enthusiastic and reliable
  • Ability to use problem solving skills
  • Car User

Desirable

  • Ability to work under pressure
  • Tact/Diplomacy/Courteousness
Person Specification

Qualifications

Essential

  • Good Level of Education

Desirable

  • Word processing or typing qualification
  • NVQ level 2 or 3

Experience

Essential

  • Previous office experience
  • General office duties

Desirable

  • Previous NHS experience / dealing with health professionals

Skills/Knowledge&Understanding

Essential

  • Keyboard skills
  • Good telephone manner and interpersonal skills with the ability to communicate at all levels
  • Accurate data entry skills with good attention to detail
  • Commitment to teamwork with flexible approach to work
  • Able to organise/prioritise workload appropriately and meet deadlines
  • Understanding of confidentiality

Desirable

  • Knowledge of the Health Service

Personal Attributes/Abilities

Essential

  • Interpersonal skills / excellent communication skills
  • Willing, flexible, motivated, enthusiastic and reliable
  • Ability to use problem solving skills
  • Car User

Desirable

  • Ability to work under pressure
  • Tact/Diplomacy/Courteousness

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .

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