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Team Leader2023-01-25T11:34:24+00:00
Team Leader Job Vacancy in Southampton, England, UK
TWO SAINTS
Salary: £, progressing to £,
Hours: , mixture of shifts
Contract: Fixed term contract for 6 months
You will manage a team of support workers that work with our street homeless clients. You will love supporting others and helping them to progress and achieve their goals. Your positive attitude towards your work and your team will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult and high risk situations. You will need to have strong professional boundaries and able to build relationships with entrenched and isolated service users. The team leader will uphold the reputation of the Day Centre being the central core of the Homeless Pathway in Southampton.
MAIN RESPONSIBILITIES:
You will support your team to achieve their potential through regular staff supervision and coaching
You will be involved in the recruitment of staff for your team
You will attend meetings to support funding
Increase presence of service in the local area to help win tenders and maintain current contracts
Prioritise crisis management referrals
Facilitation and Monitoring of agreed client support
You will support your team where needed with their workload
Ensure an effective and timely response to all complaints and safeguarding issues taking appropriate action
Provide reports and data where needed
Be part of the on-call service
Attributes & Values
Clear verbal and written English and great communication skills
Basic IT and keyboard skills
Polite, assertive manner
Passion for working in a client/customer facing role
Have an interest and genuine concern for homelessness and related issues
Experience of working in a residential or institutional or similar
Knowledge of voluntary and statutory agencies
