Job description

Job responsibilities

  • The post holder will provide assessment and care coordination to a group of service users
  • To assess, plan, monitor and evaluate care of a designated caseload of homeless service users who have complex care needs and who are sleeping rough in LB Croydon.
  • To act as the Care Co-ordinator under the Care Programme Approach.
  • To ensure that the Trusts other statutory responsibilities and policies and procedures are carried out in relation to individuals, their families and carers.
  • To use assertive outreach skills to engage people who are hard to reach.
  • To attend reviews, case conferences, network meetings, ward and community based multi-disciplinary hearings, Mental Health Review Tribunals and Managers Hearings as a representative of the department.
  • To write reports, case records and correspondence in line with departmental guidelines and policy and to undertake all administrative duties relating to the health and social care function. This will include accessing and inputting data into departmental databases, and electronic recording systems.
  • To keep up to date with changes in legislation, practice and policy.
  • To work closely with other departments, statutory and independent agencies to meet the complex needs of users and their careers.
  • To provide support, advice and training to workers in local voluntary sector homelessness agencies. To work within a multi-disciplinary environment with colleagues from South London and Maudsley NHS Foundation Trust and Croydon social services to provide an integrated approach to the care of people with mental health needs.
  • To work within a framework of anti-discriminatory practice, to seek to address equality issues in service provision.
  • To understand the Care Act; to undertake assessments and self-directed planning with service users to promote choice and control to facilitate self-directed care planning and personal budgets.
  • To participate in the safeguarding process for vulnerable adults and children in line with local policies.

    • To undertake any other duties appropriate to the post and grade

    Person Specification

    Qualifications

    Essential

  • oNMC registered Community psychiatric nurse or Registered Occupational Therapist/Social Worker

    • Desirable

  • oA qualification in a relevant area of practice eg dual diagnosis, substance misuse, motivational interviewing, trauma informed practice, cognitive behavioural therapy

    • Experience

    Essential

  • Experience of working with people who misuse substances
  • oExperience of assessing the needs of people with mental illness and their families and holding a caseload of people with complex needs
  • oExperience of multi-disciplinary working and working in partnership with third sector organisations.

    • Desirable

  • Experience of working with people presenting with personality disorder, traumatic brain injury, physical health problems, history of rough sleeping or a history of trauma.

    • Knowledge

    Essential

  • oKnowledge of the principles of assertive outreach and of the issues relating to homelessness
  • Knowledge of the interactions between mental health problems and drug and alcohol use and the issues facing clients trying to stabilise their situation.
  • oApplied knowledge of the principles of risk assessment and risk management particularly in relation to harm minimisation.
  • oKnowledge of the principles of equal opportunities and anti-discriminatory practice in assessment and the provision of service

    • Desirable

  • Ability to engage service users who are hard to reach
  • oAbility to work as part of a team offering support to those with different professional backgrounds.
  • oAbility to work under pressure

    • Skills

    Essential

  • oAbility to use information technology systems to input and access data, use word processing systems and Email
  • Ability to use and understand the supervision process
  • Ability to communicate effectively verbally and in writing.
  • Ability to maintain appropriate records, according to Trust guidelines.

    • Person Specification

    Qualifications

    Essential

  • oNMC registered Community psychiatric nurse or Registered Occupational Therapist/Social Worker

    • Desirable

  • oA qualification in a relevant area of practice eg dual diagnosis, substance misuse, motivational interviewing, trauma informed practice, cognitive behavioural therapy

    • Experience

    Essential

  • Experience of working with people who misuse substances
  • oExperience of assessing the needs of people with mental illness and their families and holding a caseload of people with complex needs
  • oExperience of multi-disciplinary working and working in partnership with third sector organisations.

    • Desirable

  • Experience of working with people presenting with personality disorder, traumatic brain injury, physical health problems, history of rough sleeping or a history of trauma.

    • Knowledge

    Essential

  • oKnowledge of the principles of assertive outreach and of the issues relating to homelessness
  • Knowledge of the interactions between mental health problems and drug and alcohol use and the issues facing clients trying to stabilise their situation.
  • oApplied knowledge of the principles of risk assessment and risk management particularly in relation to harm minimisation.
  • oKnowledge of the principles of equal opportunities and anti-discriminatory practice in assessment and the provision of service

    • Desirable

  • Ability to engage service users who are hard to reach
  • oAbility to work as part of a team offering support to those with different professional backgrounds.
  • oAbility to work under pressure

    • Skills

    Essential

  • oAbility to use information technology systems to input and access data, use word processing systems and Email
  • Ability to use and understand the supervision process
  • Ability to communicate effectively verbally and in writing.
  • Ability to maintain appropriate records, according to Trust guidelines.