Job description:

Job Title : Young person`s Support worker

Location Wolverhampton

Salary – 9.50 per hour depending on skills and experience (Due to increase With april uplift)

Contract type – Permanent

Working hours – 35 hours Full Time

Closing Date – 29th March 23

About the role

GreenSqaureAccord are looking for someone who is committed to making a real impact upon youth homelessness in Wolverhampton. This service provides support for young people aged between 16 – 25 who are homeless or at risk of homelessness.

The role will include shift work, between 9am and 9pm seven days a week, you will be expected to work days/evenings and weekends , on a rota basis. The shift patterns are 9AM -5PM or 1PM -9PM.

You will work across the Wolverhampton services, supporting staff and young people, as well offering an Out reach service to Young People in the community. You should be confident either travelling by public transport, or have your own transport.

There will be a combination of office and visiting clients in their homes. You will manage a caseload of referred clients. This role will see you providing advice to people who are either homeless or at risk of becoming homeless and arranging for them to move into supported accommodation. You will assist in giving advice on managing their home for example collecting rent, completing application forms, arranging repairs, dealing with anti social behaviour and assisting in setting up rooms for new clients.

Promoting service users` financial inclusion and take up of benefits

Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer.

About you

In your new role, you will:

  • Support service users to find, establish and maintain their homes and tenancies and preventing homelessness
  • Provide intensive, high level practical support in response to crisis/relapse in partnership with other agencies
  • Provide short-term, focused practical support that enables service users to sustain/maintain their current home
  • Developing service users independent living skills, and opportunities to learn, work and take part in health promoting and social activities
  • Supporting service users to stay safe and secure in their homes and in their communities
  • Supporting service users to access relevant health and social care services
  • Promoting service users` financial inclusion and take up of benefits
  • You will ideally have:

  • 1 years` experience supporting vulnerable people within a housing or community setting
  • The ability to communicate effectively
  • Knowledge of; Disadvantaged vulnerable user groupsSocial welfare and health systemsHousing & HomelessnessDebtWelfare benefitsSafeguarding
  • The ability to offer advice and guidance
  • The ability to provide practical support that meets customers` needs
  • The ability to respond to a crisis whist remaining calm
  • The ability to develop knowledge, skills, and role in a work-related environment
  • About us

    GreenSquareAccord is one of the biggest social housing and care providers in England.

    We believe passionately in our mission to build better lives and provide social housing and support services to 54,000 people across our four localities. We are proud to play an active role in helping people to deal with the consequences of the housing crisis by providing affordable homes for people in our communities who need them most.

    We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system.

    Our purpose

    We are proud to be able to support tens of thousands of people across England by providing affordable housing and care to help people live independently.

    Our focus is on building better lives. Everything we do is about people – whether that`s providing a good quality, safe home or providing care which helps someone to live an independent life.

    Our colleagues live and breathe this social purpose and we need great people, with skills across a range of disciplines, to make this happen.

    Working for GreenSquareAccord gives you the chance to bring your skills and expertise and make a real difference. It doesn`t matter which role you are considering applying for, your work will help thousands of people build a better life.

    The GSA Way

    We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.

    A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.

    Our five core commitments are:

  • We believe our customer is everything
  • We are one team
  • We are supportive and caring
  • We are business-minded for social purpose
  • We are curious and ambitious.
  • You can read more about the GSA Way in our recruitment pack.


    In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes; annual holiday entitlement (plus statutory bank holidays); a defined contribution pension scheme; trust based flexible working and a Confidential Employee Assistance Programme (EAP).

    How to apply


    It is also recommended that you make your current Line Manager aware of any roles you are applying for within the organisation.

    All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.

    GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview.

    If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.

    Closing Date – 29th March 2023

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