• Provide support for people who have experience of being long term street homeless or risk of homelessness with addiction issues
  • Ensure that the practical needs of the service users are met
  • Ensure a safe and secure environment and to maintain high standards within the project
  • Work with all service users to gain their trust and respect and to deal with difficult or problematic situations in sensitive manner
  • Carry out the duties on the cleaning rota
  • Ensure all quality assurance policies and procedures are adhered to

Skills and Qualifications

Essential Skills

  • An awareness of health and safety responsibilities within a residential setting
  • Competent IT skills in word/excel/email. The post requires a high standard of recording, reporting and record keeping
  • Ability to deal sensitively with service users and form constructive supportive relationships with all stakeholders
  • Ability to work constructively as part of a team
  • Ability to be flexible to meet the varying needs of the Service Users
  • Knowledge and experience of assessing needs and risk with the ability to develop specific and targeted Service User led support plans