As an IT Infrastructure Specialist you are the centre of the infrastructure regarding Workplace Management and IT solutions. The majority of the role will be providing IT helpdesk support to end users ranging from first line (mobile phones, desktop PC’s) to providing end user support for the wider business.
Client Details
My clients offerings include products and services related to locks, doors, gates and enterance automation.
Description
* IT support to end-users (working from office) and engineers (working from field)
* System administration
* Manage local Backup solutions
* Make redundant setup for IT solutions whenever possible
* Implement and test adjustments and extensions of existing solutions
* Daily monitoring of systems and system integration
* Running and manage smaller local projects related to IT infrastructure
* Be part of regular meetings with IT colleagues in EU
* Documentation of procedures, solutions and local infrastructure
Profile
* Experience in analysing & troubleshooting 1st and 2nd level problems
* Knowledge about ITIL framework with focus on service requests, incidents and problem management
* Knowledge in working with some of the major Service Desk systems
* Good knowledge in Microsoft Windows
* Knowledge in Microsoft Active Directory
* Experience with Microsoft Teams
* Basic Networking skills/experience with Windows Server based networks
* Basic MS Exchange understanding
* Basic knowledge in Windows Server 2/6/9 is considered beneficial
* Basic Unix/Linux knowledge and experience is considered beneficial
* Basic VMware knowledge and experience is considered beneficial
Job Offer
* Long term career growth opportunities.
* Competitive Salary Package.
* Excellent company benefits.
