Casual Support Worker2023-05-28T00:18:15+01:00
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Casual Support Worker Job Vacancy in Birmingham, England, UK
About the role
We are looking for a Casual Support Worker to work within our Homeless Services based in Erdington, Birmingham.
As a Support Worker you will be providing early and targeted support to aid the recovery and resilience of people with multiple vulnerabilities, working across a portfolio of longer term accommodation-based services intended to positively address the ‘revolving door’ nature of shorter term supported accommodation.
You will support a vulnerable adults customer group, with complex needs, to develop the knowledge and skills they need to better manage their lives, including accessing appropriate services, empowering them to build successful relationships within their community, improving health and well-being and increasing levels of independence as they move through a prevention pathway model.
We are looking for individuals with relevant experience in providing specialist support that may and will cover a range of activities:
Excellent communication skills as well as a customer focussed approach are essential
Proven ability to work effectively with a wide variety of stakeholders, both statutory and non-statutory
Experience of agile working across locations to support a case load of customers
A working knowledge of legislation regarding delivering support
Experience in facilitating customer involvement
IT Literate and competent with Word, Excel, Support Planning Software and database management and creation
Maintaining accurate records that capture identified outcomes and Key Performance Indicators.
Ability to manage competing priorities and work to deadline
Understand the wider strategic and legislative framework and associated outcomes
A flexible approach to working within a shift pattern environment
An empathetic nature with the passion to support vulnerable adults
Shift Patterns- 07.00-15.00, 13.00-21.00 (7 day week rota)