Job summary

About GDAS

The aim of the Gwent wide Adult Drug and Alcohol Service is to engage drug and/or alcohol users in a continuum of service provision in order to reduce substance related harm and improve functioning in all domains of the service users lives. This includes engaging and assessing service users, brief interventions and harm reduction, outreach, training, case management and aftercare, health promotion, detoxification programmes, needle exchange, maintenance and relapse prevention prescribing and wellbeing services.

We serve the population of Gwent (including those who are homeless) within the five local authority areas. The service is provided for adult drug and/or alcohol users aged 18 and over and are provided in a non-judgmental, non-discriminatory, professional manner demonstrating courtesy and respect for all individuals.

We are seeking empathetic and dedicated individuals with experiences from a range of sectors to join us. We welcome people with experience of working not just in substance misuse – but in housing, mental health, primary care, secondary care, youth services, probation and other sectors that have transferable skills. We welcome individuals with their own lived experience of drug and alcohol use and/or mental health and from those who have supported others with lived experience.

Main duties of the job

Role Purpose:

  • Responsible for developing, delivering and evaluating the service in line with the service specification and Commissioner/Stakeholder needs.
  • Ensure that all services are delivered in line with GDAS Operational Policies and procedures, that interventions are safe, undertaken to a high standard and informed by up-to-date practice.
  • Oversee that quality services are delivered to substance using service users, ensuring that high professional standards are maintained, output targets achieved, and that the service works within established administrative and reporting procedures.

About us

Kaleidoscope is a pioneering substance misuse treatment provider, offering evidence- based treatment and holistic support to individuals who access its services.

Clinical services include substitute prescribing for opiate dependence, harm reduction initiatives including the provision of take home Naloxone; family planning and sexual health screening; Blood Borne Virus testing and referral on to specialist support.

Service users will be offered a full range of support to assist them in overcoming their substance use. Treatment will be individualised via personal recovery care planning and regular clinical assessment and reviews, and will seek to support service users to address their substance use as well as to raise motivation to address wider social and health issues.

Staff Benefits – What we Offer:

  • 25 days annual leave per year, rising to 27 after 1 years service and increasing by 1 day per year worked to a maximum of 32 days annual leave.
  • 8 paid bank holidays per year
  • The option to ‘buy’ or ‘sell’ up to 5 days annual leave per year
  • Additional leave – Wellbeing day and ‘You Day’
  • Simply Health – cash back healthcare plan
  • Cycle to work scheme
  • Electric car scheme
  • Up to 5 days paid dependency leave
  • Paid sick leave
  • Planned parental leave
  • Employee recognition schemes

Date posted

27 April 2023

Pay scheme

Other

Salary

£36,500 to £37,500 a year

Contract

Permanent

Working pattern

Full-time

Reference number

B0015-23-0003

Job locations

GDAS

Cru Glas

1 Church Street

Ebbw Vale

NP23 6BE

Gwent Drug & Alcohol Service

St. Fagans Street

Caerphilly

Mid Glamorgan

CF83 1FZ

Job description

Job responsibilities

Main Duties & Responsibilities:

  • Manage, motivate and lead the Community Service staff team.
  • Provide operational leadership which translates the strategic direction of the SLA into high quality service delivery for clients.
  • Implement robust systems for reporting any untoward incidents, complaints and safeguarding issues.
  • Ensure that the service operates and is developed in a way that encompasses and promotes partnership and supports a holistic, multi agency approach to the complex needs of this client group.
  • Plan and implement strategic changes to improve service delivery.
  • Collaboratively develop and implement effective and flexible systems and structures.
  • Be responsible for performance management at the operational level, ensuring that services collect, collate, and report the required information and data; identify areas of under-performance and planning and implementing actions to improve performance.
  • Prepare and co-ordinate high quality written reports, and ensures that data recording and reporting requirements are fully met by the staff team.
  • Prepare and contribute to capital bids and funding proposals
  • Lead with staff recruitment and human resource issues within the service.
  • Lead with the implementation of GDAS policies, procedures and protocols across the service, to ensure that safety and good practice are maintained for staff, other agencies and clients.
  • Lead with service audits, service reviews and the evaluation of service user satisfaction for the service.
  • Promote service user involvement and co-production in service delivery.

Job description

Job responsibilities

Main Duties & Responsibilities:

  • Manage, motivate and lead the Community Service staff team.
  • Provide operational leadership which translates the strategic direction of the SLA into high quality service delivery for clients.
  • Implement robust systems for reporting any untoward incidents, complaints and safeguarding issues.
  • Ensure that the service operates and is developed in a way that encompasses and promotes partnership and supports a holistic, multi agency approach to the complex needs of this client group.
  • Plan and implement strategic changes to improve service delivery.
  • Collaboratively develop and implement effective and flexible systems and structures.
  • Be responsible for performance management at the operational level, ensuring that services collect, collate, and report the required information and data; identify areas of under-performance and planning and implementing actions to improve performance.
  • Prepare and co-ordinate high quality written reports, and ensures that data recording and reporting requirements are fully met by the staff team.
  • Prepare and contribute to capital bids and funding proposals
  • Lead with staff recruitment and human resource issues within the service.
  • Lead with the implementation of GDAS policies, procedures and protocols across the service, to ensure that safety and good practice are maintained for staff, other agencies and clients.
  • Lead with service audits, service reviews and the evaluation of service user satisfaction for the service.
  • Promote service user involvement and co-production in service delivery.

Person Specification

Interpersonal Skills

Essential

  • *Empathic
  • *Work in partnership with those who use our service
  • *Credible
  • *Positive Attitude
  • *Ability to work as part of a team
  • *Unconditional positive regard
  • *Strengthening self-efficacy in others
  • *Communication skills
  • *Personal drive
  • *Quality & Compliance Focus
  • *Supports a Recovery and Harm Reduction ethos
  • *Resilience
  • *Organised & Structured in approach to work
  • *Ability to work autonomously
  • *Initiative and creativity
  • *Ability to manage time effectively

Experience

Essential

  • *Experience in a managerial or supervisory position that required managing the recruitment, selection, appraisal and development of staff.
  • *Proven ability to network and build professional relationships.
  • *Experience of coordinating and developing projects and delivery and
  • achievement of targets.
  • *Experience of analysing data and compiling detailed reports.
  • *Experience of planning and implementing strategic changes to improve service delivery.
  • *Good working knowledge of quality issues across the range of activities involved in developing a large service operations
  • *Knowledge of ACE informed practice
  • *Knowledge of safeguarding procedures.
  • *Record Keeping and report writing
  • *Familiarity with Microsoft 365

Desirable

  • *Experience of working within the field of substance use
  • *Experience of setting budgets and maintaining finances within tight
  • constraints
  • *Experience of working with commissioners
  • *Knowledge of Welsh Governments substance use strategy and Recovery Framework
  • *Knowledge of substance use including detoxification, withdrawal
  • and management and evidence based therapeutic interventions

Qualifications

Essential

  • *Expected to meet basic skills in literacy and numeracy
  • *ILM Level 5 in Leadership & Management

Desirable

  • *Completed accredited training in structured psychosocial interventions.
  • *NVQ Level 3 or above in a health and social care qualification or equivalent
  • *Counselling qualifications
Person Specification

Interpersonal Skills

Essential

  • *Empathic
  • *Work in partnership with those who use our service
  • *Credible
  • *Positive Attitude
  • *Ability to work as part of a team
  • *Unconditional positive regard
  • *Strengthening self-efficacy in others
  • *Communication skills
  • *Personal drive
  • *Quality & Compliance Focus
  • *Supports a Recovery and Harm Reduction ethos
  • *Resilience
  • *Organised & Structured in approach to work
  • *Ability to work autonomously
  • *Initiative and creativity
  • *Ability to manage time effectively

Experience

Essential

  • *Experience in a managerial or supervisory position that required managing the recruitment, selection, appraisal and development of staff.
  • *Proven ability to network and build professional relationships.
  • *Experience of coordinating and developing projects and delivery and
  • achievement of targets.
  • *Experience of analysing data and compiling detailed reports.
  • *Experience of planning and implementing strategic changes to improve service delivery.
  • *Good working knowledge of quality issues across the range of activities involved in developing a large service operations
  • *Knowledge of ACE informed practice
  • *Knowledge of safeguarding procedures.
  • *Record Keeping and report writing
  • *Familiarity with Microsoft 365

Desirable

  • *Experience of working within the field of substance use
  • *Experience of setting budgets and maintaining finances within tight
  • constraints
  • *Experience of working with commissioners
  • *Knowledge of Welsh Governments substance use strategy and Recovery Framework
  • *Knowledge of substance use including detoxification, withdrawal
  • and management and evidence based therapeutic interventions

Qualifications

Essential

  • *Expected to meet basic skills in literacy and numeracy
  • *ILM Level 5 in Leadership & Management

Desirable

  • *Completed accredited training in structured psychosocial interventions.
  • *NVQ Level 3 or above in a health and social care qualification or equivalent
  • *Counselling qualifications

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.