Domus Recruitment are working on behalf of our client in Tower Hamlets, London who are looking for a Housing Options Officer on a short-term contract till end of August 2023, to cover long term sickness.
This role will be mainly based in the office & client-facing, however there will be an element of home-working to this position also.

Key Responsibilities of a Housing Options Officer:

  • To conduct housing options interviews with customers focussing on assessing housing needs, preventing homelessness and giving good quality advice on the housing choices available so that customers can make informed decisions.
  • To negotiate and mediate with landlords, parents and other accommodation providers to prevent homelessness and provide practical assistance to help customers remain in their accommodation, including home visit.
  • To ensure that homeless notifications are issued in accordance with the timeframes set out in legislation. This is to be achieved by efficient case management.
  • Liaise, negotiate and engage with landlords and letting agents to prevent and relief homelessness.
  • Requirements:

  • Knowledge of the duties owed to the homeless under Part VII of the Housing Act 1996 as amended including Homelessness Reduction Act 2017 and the Homelessness Act 2002.
  • Knowledge of Landlord and Tenant Legislation, the Housing Act 1985 and 1988, the Protection from Eviction Act 1977, and knowledge of Family law and welfare benefits.
  • The ability to deliver homelessness prevention and housing option solutions with these being tailored to diverse communities and differing customer needs.
  • Knowledge of the strategies for preventing homelessness and the main housing options initiatives, provided by both statutory and voluntary organisations.
  • To have an understanding of welfare benefits and have a level of numeracy sufficient to give basic money and housing advice using available tools.
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