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This role is a fixed term contract (maternity cover)

Amazon is innovating in the Operations and Logistics space and looking for a driven, entrepreneurial, and analytical Senior Key Account Manager for the UK. We are looking for an account manager who will be excited by working in a new start-up environment and will have familiarity with B2B sales and account management for Extra Large and Enterprise-level customers.

The successful Sr. Account Manager will be comfortable navigating ambiguity and operating in a start-up environment. You will have experience developing relationships across a diverse customer base, drive commercial growth for the business and work effectively with functional areas such as Business, Operations, Procurement, Finance, and IT; and have a proven track record of meeting and exceeding program goals and revenue targets.

Please note this role is a 1 year fixed term contract (maternity cover). It can be based in London or Manchester, and it involves possible moderate travel (maximum 25%).

Key job responsibilities
Responsibilities:

  • Own strategy and commercial growth for very large enterprise customers.
  • Drive revenue, adoption, and market segment share for our product.
  • Earn trust of customers (shippers) and recommend product solutions that fit their business needs, meeting and exceeding targets for customer revenue and/or feature adoption
  • Measure performance, articulate root-cause analysis, and link to specific improvement areas
  • Relay market segment needs and requirements back to internal Amazon teams
  • Analyse current purchasing processes and evaluate opportunities for solutions to improve end user experiences, reduce costs, and accelerate organization performance.
  • Drive and accelerate spend adoption through advising customers on best practices for using our product.
  • Assess program risks, anticipate challenges, and provide escalation management when necessary

    • BASIC QUALIFICATIONS

    · Extensive experience in account management, sales, management consulting, or roles with similarly broad scope
    · Bachelor degree or equivalent, preferably in a business-related subject such as Business Administration, Business Engineering or Business Information
    · Strong business acumen, as well as communication and negotiation skills
    · Proven quantitative analytical capability and project management skills in addition to being customer focused, excellent attention to detail and able to effectively prioritize and multi-task
    · Successful candidates will have proven experience in developing original ideas, approaches, and solutions to typical, unusual, or difficult situations in a competitive and ever changing business climate
    · Familiarity with Excel and knowledge of databases or CRM tools (e.g. Salesforce)

    PREFERRED QUALIFICATIONS

    · Demonstrated experience in helping to develop others on your team and scaling best practices
    · Entrepreneurial background with proven ability to deal with ambiguity, pivot quickly, adapt to new processes and run fast

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