Role: Team Manager

Salary: £33, per annum

Location: Camden

Hours: 37.5hrs per week Mon-Fri 9am-5pm (some flexibility may be required)

The role

We have a fantastic opportunity for someone to join us in the position of Team Manager in Camden.

The largest mixed-use homeless hostel in the UK Alongside its 95 supported homes for former rough sleepers it has 44 low-rent independent studio flats, social enterprises and commercial businesses in a mixed vibrant environment all under one roof, where our customers can be motivated to get on the right track and find a way to independence.

Your responsibilities will include:

  • Providing line management, supervision and appraisal to support staff within the service.
  • Ensuring regular team meetings are held and staff are informed about the organisations strategic goals.
  • Holding day to day responsibility for rota cover and staff deployment.
  • Participating in the management on call rota
  • Ensuring that all staff receive appropriate induction, training and development opportunities.
  • Participating in the training of staff as required.
  • Performance management including setting targets, monitoring and acting to address any performance issues.
  • Ensuring that residents are supported to sustain their tenancies through effective management of their rent and accommodation charges, safeguarding their accommodation and preparing them for independent living.
  • Ensuring voids are minimised and the service is accessible and available to all that need it.
  • Facilitate and encourage effective customer participation, consultation and feedback within the service.
  • Carrying out regular audits of service provision including; health and safety.
  • The successful candidate will:

  • Staff management experience
  • Knowledge and understanding of up-to-date legislation and government frameworks relevant to the customer group.
  • Good knowledge of safeguarding procedures for adults and children
  • Good knowledge and understanding of issues affecting individuals relevant to the customer group
  • Knowledge of resettlement and housing issues for people with support needs including welfare benefits
  • Experience in working in a hostel setting with customers with complex needs
  • Experience of producing performance indicators that measure business activities for senior executives
  • Management qualification or other relevant professional qualification
  • If this job sounds of interest to you, get in touch by applying today to find out more.

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