Role: Team Manager
Salary: £33, per annum
Hours: 37.5hrs per week Mon-Fri 9am-5pm (some flexibility may be required)
We have a fantastic opportunity for someone to join us in the position of Team Manager in Camden.
The largest mixed-use homeless hostel in the UK Alongside its 95 supported homes for former rough sleepers it has 44 low-rent independent studio flats, social enterprises and commercial businesses in a mixed vibrant environment all under one roof, where our customers can be motivated to get on the right track and find a way to independence.
Your responsibilities will include:
Providing line management, supervision and appraisal to support staff within the service.
Ensuring regular team meetings are held and staff are informed about the organisations strategic goals.
Holding day to day responsibility for rota cover and staff deployment.
Participating in the management on call rota
Ensuring that all staff receive appropriate induction, training and development opportunities.
Participating in the training of staff as required.
Performance management including setting targets, monitoring and acting to address any performance issues.
Ensuring that residents are supported to sustain their tenancies through effective management of their rent and accommodation charges, safeguarding their accommodation and preparing them for independent living.
Ensuring voids are minimised and the service is accessible and available to all that need it.
Facilitate and encourage effective customer participation, consultation and feedback within the service.
Carrying out regular audits of service provision including; health and safety.
The successful candidate will:
Staff management experience
Knowledge and understanding of up-to-date legislation and government frameworks relevant to the customer group.
Good knowledge of safeguarding procedures for adults and children
Good knowledge and understanding of issues affecting individuals relevant to the customer group
Knowledge of resettlement and housing issues for people with support needs including welfare benefits
Experience in working in a hostel setting with customers with complex needs
Experience of producing performance indicators that measure business activities for senior executives
Management qualification or other relevant professional qualification
If this job sounds of interest to you, get in touch by applying today to find out more.
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