Rough Sleeper and Single Homeless Project Support and Evaluation Officer2023-05-20T15:57:34+01:00
Rough Sleeper and Single Homeless Project Support and Evaluation Officer Job Vacancy in London, England, UK
London Borough of Hillingdon
About the role
As a Rough Sleeper & Single Homeless Project Support & Evaluation Officer, you will Support the development of organisational intelligence to drive service improvement. This includes analysing service data, performance, risk information, customer experience and outcomes to drive strategic change using organisational intelligence.
The key responsibilities are:
Analysing service data, performance, risk information, customer experience and outcomes to drive strategic change using organisational intelligence.
Providing support on complex projects
Tracking the effectiveness of different interventions for rough sleepers and for specific client groups including female
Assist in induction and training of peers and new employees
Ensuring statutory requirements are met
Developing and maintaining effective relationships with internal and external partners
Communicating effectively with customers, representatives, Elected Members and colleagues
assessment of the strategic needs of rough sleepers and single homeless people and developing intelligence about accommodation and support needs and associated provision and service delivery
Identifying and suggesting any improvements to current ways of working in order to deliver a more efficient and effective service for residents.
The successful applicant will be enthusiastic, highly motivated with excellent communication skills and have sufficient experience working within a data-centric role and Housing Options / Homeless Prevention Service.
We’re looking for someone who can demonstrate a commitment to a changing environment, a willingness to learn and someone with excellent Customer Service skills
What we offer
We offer a range of Company benefits. These vary according to the business area and role but may include:
local government average salary pension scheme
free parking (4 days a week) if based at the Civic Centre
a 36-hour week for all full-time staff
generous holiday entitlement: a minimum 25 days a year (plus bank holidays), rising to 28 days after five years’ service. For more senior positions holiday entitlements can rise to a maximum of 36 days
flexible working hours
season ticket loan
access to a Credit Union
access to a wide range of training and courses
discount on a variety of Adult Education courses run by the Council
payment of professional fees where these are required
discounts at council-owned leisure centres and swimming pools at Hillingdon (Uxbridge), Queensmead (South Ruislip), Highgrove (Ruislip) and Botwell Green (Hayes)
cycle purchase scheme
car sharing scheme
30% discount on green fees at council-owned golf courses
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